<![CDATA[Valleywag: PayPal]]> http://cache.gawker.com/assets/base/img/thumbs140x140/valleywag.com.png <![CDATA[Valleywag: PayPal]]> http://valleywag.com/tag/paypal http://valleywag.com/tag/paypal <![CDATA[ Is Elon Musk aiming to take over Tesla? ]]> Tesla Motors, Silicon Valley's troubled electric carmaker, is still running on financial fumes, with $9 million or less in the bank. It's been widely misreported that the company has already raised $40 million. In fact, that's the amount it's hoping to raise, in the form of convertible debt, from current investors in a rights offering, which will take 30 days to complete. Musk made a fortune from PayPal, the online payments startup purchased by eBay, and other startups. He says he has enough money to take the entire round if other investors don't step up. And that may be exactly what he's hoping will happen.

In a bankruptcy, holders of Tesla's debt will have priority over all holders of common and preferred stock in the company — including the Valley celebrities like Google cofounders Larry Page and Sergey Brin and eBay billionaire Jeff Skoll who have invested in Tesla. Raising this round of debt, followed by a bankruptcy filing, could be Musk's way of squeezing out other shareholders — especially cofounders Martin Eberhard and Marc Tarpenning. Employee with unexercised stock options will get wiped out in such a scenario.

Current shareholders will have a right to invest in this debt round according to their current share — but Musk may well be counting on the short 30-day offering period and tight financial markets to shut out anyone who doesn't have the cash handy.

Why do I think this is a likely scenario? Because Musk has done something similar before.

When Musk briefly served as PayPal's CEO, he'd run the company's bank account to six weeks' worth of cash. PayPal insiders say Musk was pulling "financial machinations" to maintain his control of the company — but the board fired him instead and replaced him with cofounder Peter Thiel, who steered the company to its $1.5 billion purchase by eBay.

Unfortunately for Tesla, there's no obvious white knight like Thiel on the horizon.

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Valleywag-5079875 Fri, 07 Nov 2008 13:20:00 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5079875&view=rss&microfeed=true
<![CDATA[ Elon Musk blames past CEOs for Tesla's failures ]]> To anyone familiar with Elon Musk's brief, troubled career as CEO of PayPal, the troubles at Tesla Motors, his electric-car startup, seem all too predictable. As does his spin on his decision to lay off dozens of employees, close Tesla's Detroit office, postpone a new model, and replace Ze'ev Drori as CEO. Musk blames past CEOs — chiefly cofounder Martin Eberhard — for the company's current troubles.

“It’s taken us about a year to correct major errors,” Mr. Musk told the New York Times. Eberhard has a snappy response: “Look at the constant factor at the company through all the years: Elon.” A history lesson from PayPal: Not until Peter Thiel replaced Musk as CEO, and he ceased day-to-day involvement with the company, did it thrive. (Photo by Peter DaSilva/New York Times)

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Valleywag-5068713 Mon, 27 Oct 2008 10:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5068713&view=rss&microfeed=true
<![CDATA[ Sequoia calls off the boom ]]> The good times are over, the partners of Sequoia Capital are telling the entrepreneurs they fund. Quite literally: They sent a summons to a summit meeting with a picture of a gravestone with the writing "R.I.P. Good Times," rival venture capitalist Om Malik reports. There, partners including Michael Moritz and Doug Leone told CEOs of companies in their portfolio that they should steel themselves for a prolonged downturn, make their businesses self-sustainable, and cut all unnecessary costs.

I would be more impressed if Sequoia hadn't pulled this act before when the last bubble burst. True, they called the movement of the market. But it's conventional wisdom today that the economy is tanking.

But what does the economy have to do with the startups Sequoia funds? The whole point of venture capital is to nurture companies that need capital. Part of the art of investing in startups is knowing when to push them out of the nest. Templated cost-cutting advice, applied across Sequoia's portfolio, is hardly a value-add.

And it's not clear how this was bad advice a year ago. Sequoia's portfolio should have been keeping a close eye on costs then as now. The IPO market is definitely ailing now, but it's hardly been healthy over the last few years. Large acquisitions have been scant since MySpace and YouTube got bought. The chaos on Wall Street doesn't change the bleak outlook for exiting startup investments profitably that existed beforehand.

So what's really going on here? Consider two of the companies that heard Sequoia's speeches last time around: PayPal and Google. They both spent and grew aggressively in the face of a local recession. They both managed to IPO when few tech companies were going public. And they both delivered handsome profits to Sequoia.

I'm just guessing at Moritz's game, but here's what I suspect is going through his head: He could have delivered a cost-cutting sermon a year ago, true. But his entrepreneurs are far more likely to listen to it now. And the rest of Silicon Valley is listening, too. He's made his bit of noise, knowing full well word would leak out, and put a scare in all his competitors.

How convenient that this scare-tactics summit was held just a month after Sequoia raised $1.7 billion in new funds. While everyone else is hunkering down, Sequoia will cull the weaklings from its portfolio, double down on the winners — and profit before anyone realizes the good times are back. Well played, Michael, well played.

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Valleywag-5060881 Wed, 08 Oct 2008 21:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5060881&view=rss&microfeed=true
<![CDATA[ Please don't post photos of my wedding to Slide ]]> Slide founder Max Levchin made longtime lover Nellie Minkova an honest woman on Saturday. The ceremony was held at San Francisco's St. Regis Hotel, and featured HotOrNot cofounder James Hong as best man, with fellow PayPal mafioso Peter Thiel another groomsman. Gracious enough for the couple to refuse gifts besides books and wine, considering how many zeros Levchin can count toward his (and now their) wealth. However, rather ironic that the bride and groom asked guests not to upload any pictures from the ceremonies online for "privacy" reasons.

Levchin's Slide promotes the practice of sharing every precious and not-so-precious moment with the world at large, and that his company has massive amounts of Facebook user data at its disposal thanks to the popularity of the company's Facebook applications. Yes, the rich are different than you and I: They don't buy into the crap they sell us.

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Valleywag-5056106 Sun, 28 Sep 2008 23:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5056106&view=rss&microfeed=true
<![CDATA[ eBay to ban check and money orders, except for vibrators ]]> Starting next month, eBay will no longer allow most transactions to be paid for by check or money order. Now you must used one of the approved electronic methods, especially PayPal and certainly not Google Checkout or Checkout by Amazon. Makes business sense: Mail transactions are probably a sink on customer service resources, as payments don't arrive or bounce bounce when they do. And eBay earns no vigorish from check or money order transactions as it does with PayPal, marginally increasing per-transaction profit — as the release states, "Ultimately, it's eBay's goal to have buyers always pay for their purchases within the secure confines of eBay." There are a few exceptions, however, notably including the "Mature Audiences" category. Because really, who wants to buy a used dildo with a credit card?

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Valleywag-5053496 Tue, 23 Sep 2008 07:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5053496&view=rss&microfeed=true
<![CDATA[ Skype and Paypal take weeks to resolve identity theft ]]> A tipster writes us to complain about eBay subsidiaries Skype and PayPal's response to identity theft. Reading his letter, which we've copied below, you'll see the problem is not so much that Skype and PayPal wouldn't refund the money the thief spent using our tipster's account. Rather, it's how inefficiently the companies responded to the problem. They required our tipster send three fraud reports and a letter over several weeks before finally explaining that no, they wouldn't give him his money back. Another customer with the same problem writes on the Skype forum: " Is there no support here? Is Skype asleep?"

Here's how it works:

Get up one morning, check your email on your iPhone. There's a message from PayPal confirming your 100 Euro purchase of services from Skype.

Whoa. I didn't order 100 Euros of anything. And in Euros?

You go to your computer, wake it out of its sleep, and an alert window from Skype is waiting for you.

"Your Skype password has been recently changed. You need to sign in again with your new password in order to use Skype. This is a security measure taken in order to prevent your Skype Account from being abused."

Hmm. I didn't change my password.

You try to login to Skype. You can't. You visit your PayPal account. 100 Euros has been taken out of it to purchase Skype services. You think fast, cancel the agreement you had between PayPal and Skype
to pay a $3 monthly fee for SkypeOut. You send a fraud report to PayPal. You send a fraud report to Skype.

In both reports you summarize the issue: someone hijacked your Skype account and stole 100 Euros (about $142) worth of Skype services from you. Nothing authorized by you at any point. It's called theft. All will be good, right?

PayPal takes four days to make a determination.

Quote: "A PayPal claims specialist has reviewed the case and determined that the claim does not meet the criteria for unauthorized use, so the case is now closed."

Are you kidding? According the the "specialists", theft is not unauthorized use. Skype gets to keep its 100 Euros that was stolen from you.

You think, "I'll just appeal this..where's the 'appeal' link?" You find there is none. You have to write PayPal a letter. Yes, a letter. To Omaha, Nebraska. A letter asking for the documentation they used to make the determination. An Internet company insists you write them a letter.

OK, surely Skype will help out. That is, if they ever write back. They take nearly two weeks to get around to assigning a human to the case.

Skype writes back in 10 days. "Patrick P. is on the case. Patrick says: "In your case it appears that someone has succeeded in fraudulently obtaining your PayPal account and purchasing credit."

You think, "great, somebody understands."

Patrick goes on:

"First, you are not liable for this transaction in any way. "

Sweet. You'll just appeal to Skype and... Wait. You read further.

"We suggest that you submit a Transaction Dispute via Paypal.com."

Great. Back to square one.

Patrick sends another email a couple of days later. It's about that money that was stolen from you to buy services from them that you didn't authorize.

"Skype can not refund the money you might have lost due to this incident. Every user has to take care of his/her security systems on private computers."

"Money you might have lost?" You did lose money...and by the way, it's your fault, loser.


(Photo by Joi)

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Valleywag-5046635 Mon, 08 Sep 2008 07:20:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5046635&view=rss&microfeed=true
<![CDATA[ Blockbuster desperately seeking ex-customers ]]> A tipster reports that Blockbuster is blast-emailing former customers to Total Access, its DVDs-by-mail Netflix knockoff. The offer: $25 if customers sign up again using PayPal. Odd, since Blockbuster CEO Jim Keyes recently bragged about how the company was cutting off online advertising for its money-losing rent-by-mail business in favor of promoting its stores. Has he not talked to his marketing department recently?

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Valleywag-5044532 Tue, 02 Sep 2008 13:20:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5044532&view=rss&microfeed=true
<![CDATA[ Barely legal billionaires insist there's tons more money to be made ]]> 21-year-old billionaires in the making? To tell the truth, the youngest Forbes has come up with in the past decade was Elon Musk at 27. That was back in 1998, with only $22 million. Musk's face is more lined, but he still isn't a billionaire, even after cashing out from PayPal's sale to eBay. Forbes at least has some standards — only reason I can imagine Zuckerberg isn't in the piece is because his share of Facebook's valuation is still mostly theoretical. As for Bebo's Michael and Xochi Birch? They're back to their birthday announcement and e-card concern BirthdayAlarm.com, not content with a cabin in the hills at all. (Photo by Ryan Anson/Bloomberg News/Landov)

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Valleywag-5040724 Fri, 22 Aug 2008 15:20:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5040724&view=rss&microfeed=true
<![CDATA[ Forgotten YouTube founder Jawed Karim prefers Minnesota to the Valley ]]> The other YouTube cofounder, Jawed Karim, has all the good ideas. First, according to an interview Karim gave the New York Times in 2006, he was the one came up with the idea of a video-sharing site that would eventually sell to Google for $1.65 billion. Second, he's also the one who, even before collecting Google's millions, smartly realized he didn't need to stick around to see how things turned out. Karim headed back to Stanford to finish his Ph.D., which he's still working on. Now, on the side, Karim's decided to take on what his former PayPal colleague Peter Thiel calls a "cushy" profession and become a startup-seeding venture capitalist, reports the Minneapolis Star-Tribune. Maybe Karim's idea-well has gone dry? Karim's firm, the awkwardly named Youniversity, will focus on college students in Minnesota and ignore Silicon Valley. The Valley, Jawed told the Star-Tribune, "has a lot of noise."

Silicon Valley has a lot of noise, a lot of hype. People are very excited about all of the Facebook stuff, Facebook applications. It's just been a huge hype over the last year when actually ... there isn't really that much value. It's just a bubble. It's almost a distraction. Whereas here, there is certainly less activity. But at the same time, you don't have these bubbles of nonsense out here.

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Valleywag-5038781 Tue, 19 Aug 2008 08:00:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5038781&view=rss&microfeed=true
<![CDATA[ Wabewalker ]]> In a post about the prospect of PayPal parting ways with eBay, commenter Wabewalker shares some insider insight:

No matter what business plan they decide upon, they will have a tough time executing. As an ex-PayPaler, I can tell you that the infrastructure there is stretched to the breaking point, and it doesn’t help that the turnover rate is through the roof (I was quoted 80% in the first year, but I suspect it’s closer to 50%). Someone got the bright idea that the solution was to throw more people at the problem (Brooks’ Law, anyone?) so now nobody is responsible for anything. Portions of the code base are considered too “fragile” to modify, so obvious bugs go unfixed for years. And if you think Twitter has a scaling problem ...

Best line I heard was from an H-1B slave: “I look at the code and I want to cry.”

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Valleywag-5034976 Fri, 08 Aug 2008 16:40:00 PDT Alaska Miller http://valleywag.com/index.php?op=postcommentfeed&postId=5034976&view=rss&microfeed=true
<![CDATA[ Even eBay wishes PayPal weren't part of eBay now ]]> PayPal's CEO is talking up the company's business handling payments on websites other than eBay. Where have I heard this before? Oh yes: In April 2002, when I had coffee with Peter Thiel, then the CEO of PayPal as an independent concern. He talked up the prospects of growing PayPal's business on other websites. He agreed to sell PayPal to eBay for $1.5 billion that July, and left three months later. And then I heard the story again, and again, and again, as eBay pushed a number of forgettable executives through the revolving door of PayPal's executive suite.

The swift executive rotation was a deliberate strategy of former eBay CEO Meg Whitman, a management consultant by training. She called it "repotting" — moving executives around through different parts of the business. While it may have helped her charges' careers, it did nothing for PayPal. The latest potted plant to occupy PayPal's C-suite, Scott Thompson, is bragging to investors that PayPal will soon derive more than half its revenues from websites other than eBay. A good thing, considering how growth in eBay's core auction business is grinding to a halt.

Thiel saw this as a problem back in 2002. eBay was growing fast at the time, but PayPal's investors — the company was briefly publicly traded before eBay bought it — were worried about its dependence on another company. After eBay bought PayPal, executives spent years grinding away at "integration" — even though PayPal, as an independent concern, had managed to neatly fit its payment service with eBay's auctions, without much help from eBay — in fact, with eBay actively trying to replace it with its own BillPoint payment service.

In the years since, what has eBay done with PayPal? It's recycled ideas from the Thiel era, and tried to tout them as "innovatons." It has swollen the size of the PayPal unit to some 7,000 employees. ("What do they do?" a former PayPal executive asked me.) And it has leaned on PayPal to mask slow growth in its core business.

How much would PayPal be worth now on its own, without eBay's bloated management? Would Amazon.com and Google even be trying to challenge it in the payments business? Perhaps it's a question that shouldn't remain abstract.

eBay tried to buy PayPal several times; every time eBay returned to the bargaining table, PayPal's price went up. It finally took the workings of a liquid market to determine PayPal's worth; after PayPal's IPO, eBay had to pay a fair price for the payments company.

Yes, it's time for another PayPal IPO. Too bad Peter Thiel isn't available to run the company — he's making far more money on his hedge fund than he ever did from PayPal.

(Photo by David Orban)

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Valleywag-5034818 Fri, 08 Aug 2008 10:40:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5034818&view=rss&microfeed=true
<![CDATA[ Peter Thiel funds Elon Musk's sputtering rocketships ]]> Peter Thiel fought viciously with Elon Musk in the early part of this decade; after they merged their companies to form with PayPal, they wrestled for control, with Thiel emerging victorious as the CEO who led the company through an IPO and a $1.5 billion sale to eBay. At the time, Musk was the richer, having sold a forgotten company to another forgotten company for an unforgettable $220 million. The two have long since made up — and a lucky thing for Musk, who now finds himself a supplicant to Thiel. Thiel's venture capital firm, the Founders Fund, has agreed to invest $20 million in Musk's faltering SpaceX, a rocket-ship startup whose latest vehicle crashed into the Pacific Ocean rather than soaring into the beyond.

Ignominiously, the botched launch ended up splashing the ashes of James Doohan, the actor who play Scotty in Star Trek's ashes all over the Pacific. Perhaps more materially, three satellites — two from NASA and another form the department of defense — also saw their trips cut drastically short. Thiel's $20 million follows $100 million of Musk's own money already sunk into the project. As friendly as the two are now, Thiel's investment has to be humiliating — a reminder that Musk may have the occasional clever idea, but it takes a Thiel to make it pay off.

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Valleywag-5034178 Thu, 07 Aug 2008 10:20:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5034178&view=rss&microfeed=true
<![CDATA[ Elon Musk's latest failed rocket launch sends Scotty's remains into Pacific, not space ]]> On Omelek Island in the Pacific Ocean, 2,500 miles from Hawaii, a rocket carrying the ashen remains of Star Trek actor James “Scotty” Doohan and 207 other people was poised to rocket to the heavenes Saturday. Footing the bill: Elon Musk of PayPal and Tesla Motors fame. Instead, the tech entrepreneur, now dabbling in aeronautics, tried and failed to launch a rocket into orbit for the third time on Saturday. The Falcon 1 owned by Musk's private space exploration company, SpaceX, left the ground and stayed off it for 2 minutes and 20 seconds before second- and third-stage rockets failed to ignite. The whole thing, including Scotty's ashes, plunged back to earth. Musk, promising to "never give up," called the failure "a big disappointment." Aye, the haggis is in the fire for sure. All of this reminds us of a definition of "founder": "to fill with water and sink."

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Valleywag-5032659 Mon, 04 Aug 2008 09:20:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5032659&view=rss&microfeed=true
<![CDATA[ Amazon offers 1-Click, PayPal-like services to other online stores ]]>
Checkout by Amazon and Amazon Simple Pay are two different levels of PayPal-like services Amazon.com quietly launched on Tuesday. No press release, no front-door promo. Simple Pay works a lot like PayPal — customers at another e-commerce site can use it as an alternative to entering a credit card number. Checkout by Amazon goes further, letting websites make use of Amazon's 1-Click ordering and allowing shoppers to put Amazon.com purchases in the same virtual cart. Previously, Amazon had required retailers to set up on Amazon.com itself. Now, the company is looking to get a piece of the action any way it can.

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Valleywag-5030970 Wed, 30 Jul 2008 09:20:00 PDT Paul Boutin http://valleywag.com/index.php?op=postcommentfeed&postId=5030970&view=rss&microfeed=true
<![CDATA[ Pay-per-view online video comes to Stickam, camgirls be damned ]]> After bringing viewers more streaming Leo Laporte and tween-scene queens than they care to admit watching, live video service Stickam is opening a pay-per-view platform, PayPerLive. Where there's video feeds and PayPal buttons — that's who's covering the money side — there's naked ladies, right?

Wrong. Not only do Stickam's terms of service forbid "vulgar, obscene, profane, indecent or otherwise objectionable" content, but PayPal itself still is iffy on what counts as too risqué to take a payment-processing cut of.

Proto-Web celebrity Jennifer RIngley, of JenniCam, blamed PayPal for the demise of her 24/7 webcam site. Like most girls with a camera poised on them online, she was only naked here-and-there, but that's enough to get tossed off the payments service.

Stickam's playing it safe, at least in writing — enough to cover themselves when users flash some skin just north of nude. What they don't get is that there's a difference between porn and watching a woman staring bored and topless at you back through the screen. Or at least there should be.

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Valleywag-5025981 Wed, 16 Jul 2008 14:40:00 PDT Melissa Gira Grant http://valleywag.com/index.php?op=postcommentfeed&postId=5025981&view=rss&microfeed=true
<![CDATA[ 10 iPhone apps that will drive you into Steve Jobs's clutches ]]> Apple's new, faster 3G iPhones go on sale in the U.S. tomorrow, but a new store where Apple will sell third-party iPhone applications opened for business today. (Something to do with when the iPhone 3G went on sale in New Zealand. Those international date lines are so confusing!) The apps mostly range from free to costing $10, and you buy them on iTunes like you would an album or a TV show. Here are ten that will crush your last remaining resistance to Apple CEO Steve Jobs's demands.

Sure, my Sanyo phone has an AOL Instant Messanger app. But it takes two and half minutes to send a message and then another two and a half to see if I got one back. Here's a new version for the iPhone, which could put an end to expensive text messaging. An alternative: Facebook's new iPhone app integrates the site's new chat feature.

Remember radio? That place where you could listen to and discover music without paying for it? It's back.

FileMagnet lets you load and view PDFs and Office documents from you desktop. Such a nice convenient way to keep you working all the time.

This app, a guitar tuner that uses the iPhone's microphone, obviously targets a niche audience. We're betting the Edge asked Jobs for it

This Major League Baseball app would be better if it streamed MLB.tv straight to your iPhone. It doesn't. But it does show game highlights not too long after they actually happen — which won't be a bad way to get through graduations, weddings and PowerPoint presentations.

DutchTab takes the pain out of splitting a tab so you don't have to ask the server to do it. Only problem: greasy fingers on your iPhone.

After using DutchTab to figure out how much you owe, send your friend the cash via PayPal. Seriously, in 2000, the folks at PayPal thought this was how people would use the service rather than to settle eBay auctions. The future is here!

Always be closing, right? Keeping your leads' contact info in your pocket at all times will at least get you the steak knives.

Muxtape founder Justin Ouellette showed us what can go wrong when you have to email blog posts from your iPhone instead of being able to use an app like TypePad. (If you upload the wrong file, you still might end up blogging your deal memos by mistake, though.)

The oversharing generation's perfect app. Opt in and your friends will know where you are at all times.

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Valleywag-5023844 Thu, 10 Jul 2008 09:00:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5023844&view=rss&microfeed=true
<![CDATA[ Peter Thiel showing Wall Street how it's done at Clarium Capital ]]> Known best in the Valley for co-founding PayPal and serving on the board of highly-valued Facebook, on Wall Street Thiel is becoming better known as a hedge-fund wunderkind — Clarium Capital, the fund Thiel manages, is well past $3 billion may have already hit the $6 billion mark. The fund's take for taking care of all that business? $500 million by the end of the year, according to estimates by 1440 Wall Street. But then you need that kind of money for retirement if you plan to live forever on a man-made island. (Photo by David Orban)

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Valleywag-5018989 Mon, 23 Jun 2008 15:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5018989&view=rss&microfeed=true
<![CDATA[ Skype 4.0 Beta: It's all about telemarketing ]]> The acquisition of Skype has been something of an albatross around eBay's neck — what, exactly, does an auction site need voice-over-IP and chat software for? With the new release, it's starting to make a bit more sense. Not as a chat client for early-adopter technology fetishists, but as a telemarketing tool. Here's how!

With video and text chat allowing managers to check in on employees and feed them scripts, as well as cheap international calling and archiving conversations, it can work as a cheap and easy tool for managing remote customer-service centers to close those deals made on eBay and keep the credit card charges flowing into PayPal. In other words, it's about lubricating "transaction friction" by increasing buyer confidence and decreasing credit card charge-backs and complaints. Now if only there was a country with lots of English speakers and really low wages.

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Valleywag-5017620 Wed, 18 Jun 2008 12:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5017620&view=rss&microfeed=true
<![CDATA[ Google forcing App Engine developers to use Checkout? ]]> Developers who jumped on the Google App Engine bandwagon have gotten an unpleasant surprise. Those who create Web applications using Google's computing infrastructure have found that the Mountain View advertising broker is not-so-subtly asking them to use Google Checkout to accept payments and not rival online transaction processing PayPal, an eBay subsidiary. Valid PayPal domains "accidentally" got caught up in Google's anti-phishing efforts, according to Googler Marzia Niccolai.

Kind of like that anonymous complaint about eBay's anticompetitive practices in Australia "accidentally" displaying data which identified Google as the author. If the conspiracy theorists are right about Google blocking access to PayPal through App Engine intentionally, then why not just say that turnabout is fair play after eBay pulled similar stunts to keep Google Checkout off the auction site? That seems easier.

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Valleywag-5015174 Tue, 10 Jun 2008 14:40:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=5015174&view=rss&microfeed=true
<![CDATA[ Google's anti-eBay subterfuge exposed ]]> GoogleWhoMe.jpgeBay plans require its Australian buyers and sellers to complete all their transactions through its PayPal payments service. The only holdup? A 38-page, anonymous filing to an Australian regulatory agency, claiming the real purpose of eBay's rule change "is to substantially lessen competition in the Market for Online Payment Processing Services." The fighting-words filing isn't so anonymous anymore. An AuctionBytes reader discovered the 38-page PDF filing was created by Google.

The file had an electronic stamp showing it was generated from a Microsoft Word document titled ""ACCC Submission by Google re eBay Public 2.DOC." So much for the secret jab. Google runs its own payments service, Google Checkout, and the PayPal rivalry is often intense. Last summer, Google planned a Boston Tea Party to promote Checkout to merchants during the eBay Live conference in Boston. eBay complained and, even though Google canceled the event, eBay pulled its advertising from the site for several weeks.

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Valleywag-393946 Thu, 29 May 2008 09:40:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=393946&view=rss&microfeed=true
<![CDATA[ What should Max Levchin do with his forgotten $100,000? ]]> LevchinPontificate.jpgBefore PayPal and Slide founder Max Levchin moved from Illinois to Palo Alto in 1998, he'd started three companies and sold the last for $100,000 — not a tiny amount of money, especially for a young entrepreneur. But after selling PayPal to eBay for $1.54 billion, these days Levchin is worth around $100 million. Six figures no longer merit that much of his attention. It's such a paltry amount that in Once You're Lucky, Twice You're Good, Sarah Lacy reports Levchin actually forgot about the money until 2006. "In just four years," Lacy writes, "$100,000 would go from being unfathomable riches to pocket change." Levchin is no longer interested in the purchasing power of money, but we are. So let the young multi-millionaire know how he should spend that $100,000 in "pocket change" in our poll.

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

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Valleywag-393388 Tue, 27 May 2008 11:20:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=393388&view=rss&microfeed=true
<![CDATA[ David Sacks is having an excellent Memorial Day weekend ]]> David Sacks, the former COO of PayPal turned first Hollywood producer and now CEO of Geni.com, seems to be enjoying himself. Even if, we suspect, he's not following his own advice about Twitter and alcohol.

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Valleywag-393217 Mon, 26 May 2008 14:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=393217&view=rss&microfeed=true
<![CDATA[ PayPal closes the border ]]> Prohibited!When Peter Thiel launched PayPal a decade ago, he had a vision of a global payments mechanism which would accelerate the withering-away of the nation-state. And then he sold it to eBay. eBay's latest failure to transform the international monetary system is quite literal; for almost two weeks, PayPal has had a bug which prevents it from collecting cross-border payments for subscriptions — this while its new president, Scott Thompson, has been touring the globe. The error: a bit of code in a drop-down menu. Subscriptions are a small part of PayPal's business, though vital to the complaint-prone blogging class. Regardless, it's a trivial bug that should have taken minutes, not weeks, to fix; that eBay has not yet done so would seem to speak to a profound rot in its technical organization — which Thompson headed up as CTO before his promotion.

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Valleywag-393214 Mon, 26 May 2008 13:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=393214&view=rss&microfeed=true
<![CDATA[ P is for Parker, the Valley's bad boy ]]> Sean ParkerSean Parker has had a hand in some of the Valley's biggest successes. His first company, Napster, took the world by storm, but didn't make Parker rich. His second, Plaxo, just sold to Comcast. And his third, Facebook — well, say no more. Except for the bit about him getting kicked out, according to Mark Zuckerberg's legal testimony, for a cocaine arrest. (Parker characterized the incident as "a misunderstanding.") That and more is covered in the 21 pages Sarah Lacy devotes to Parker in Once You're Lucky, Twice You're Good, new book about Web 2.0. The index page where Parker is listed:

web20indexm-p.jpg

Previously:


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Valleywag-390660 Thu, 15 May 2008 06:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=390660&view=rss&microfeed=true
<![CDATA[ L is for Levchin, who never goes slow ]]> Levchin and MinkovaMax Levchin, the cofounder of PayPal and the CEO of Slide, measures nearly everything, down to the optimum price to pay for an engagement ring. If he needs a metric for self-importance, Once You're Lucky, Twice You're Good, Sarah Lacy's new book about Web 2.0, provides one. He occupies 78 out of 294 pages, more than anyone else. Here are the index pages for "F" through "M":

web20indexf-i.jpg

web20indexi-m.jpg

Previously:


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Valleywag-389602 Mon, 12 May 2008 15:20:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=389602&view=rss&microfeed=true
<![CDATA[ B is for Botha, who sold YouTube big ]]> ROELOF_BOTHA.jpgFew people outside Silicon Valley have heard of Roelof Botha. But the former CFO of PayPal is famous here. His two claims to fame: negotiating that company's $1.5 billion sale to eBay, and later, as a partner at Sequoia Capital, investing in YouTube and quickly flipping the startup to Google for $1.65 billion. Is it a coincidence that that figure is 10 percent higher than his PayPal score? Few insiders think so. Botha gets four pages in Sarah Lacy's Once You're Lucky, Twice You're Good — more than Google cofounder Sergey Brin. Other figures who appear on the second page of her Web 2.0 book's index: John Battelle, Ning CEO Gina Bianchini, Facebook board member Jim Breyer, blog blowhard Jason Calacanis, and YouTube cofounder Steve Chen, whom Botha made quite wealthy.

Web 2.0, A-C

Previously:

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Valleywag-388567 Thu, 08 May 2008 15:40:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=388567&view=rss&microfeed=true
<![CDATA[ Everything but auctions boosts eBay's bottom line ]]> Recently anointed eBay CEO John Donahoe thumped his chest over the auction giant's first-quarter earnings. He praised a "diverse portfolio of businesses" as revenues jumped 24 percent to $2.19 billion and earnings rose 22 percent to $459.7 million. The problem: Younger businesses like Skype and PayPal aren't as profitable as eBay's core e-commerce business, which is why profit margins dropped. [WSJ]

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Valleywag-380624 Wed, 16 Apr 2008 14:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=380624&view=rss&microfeed=true
<![CDATA[ Australians question eBay's PayPal-only policy ]]> PayPalYears ago, PayPal was an independent company which fought constantly with eBay to be allowed on the site as a way to settle accounts after an auction was won. Now, years after eBay bought PayPal, the payments service is elbowing out all manner of competition. In Australia, eBay is limiting purchases to either PayPal or cash on delivery — no checks or money orders allowed, let alone rival electronic payment methods. In the U.S., eBay was sued last year for tying PayPal too closely to its online marketplace. How soon they forget: PayPal is aiming to quash an economic freedom its founders, including noted libertarian Peter Thiel, fought for.

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Valleywag-380235 Tue, 15 Apr 2008 20:30:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=380235&view=rss&microfeed=true
<![CDATA[ eBay, PayPal layoffs confirmed by CNN ]]> Oh, look, Valleywag's tipsters came through — 125 laid off at eBay worldwide. [CNNMoney]

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Valleywag-370501 Thu, 20 Mar 2008 20:30:06 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=370501&view=rss&microfeed=true
<![CDATA[ Layoffs at eBay and PayPal? ]]> In the last 24 hours, we've heard that eBay has laid off 40 members from its bloated middle-management ranks and that its PayPal subsidiary has let its entire branding department go. Has Wall Street already gotten word of these cutbacks? We all know how much the market loves "fat trimming," and EBAY is up nearly two points so far today. (Photo by AP/Tony Avelar)

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Valleywag-369380 Tue, 18 Mar 2008 13:20:54 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=369380&view=rss&microfeed=true
<![CDATA[ Why PayPal finds your money of interest ]]> eBay's PayPal division will start holding payments for up to three weeks for certain "high-risk transactions" next month. Some sellers are pissed, but it's totally legal. PayPal is not a bank. It is not insured by the FDIC — the government program which insures deposits should a bank go under. PayPal is a "deposit broker," meaning the company pools deposits from all its users and holds them in bank accounts under PayPal's name, collecting interest on the money — and deposit brokers are not federally regulated.

PayPal "has gone to great pains to ... not be a bank" according to Christa Quarles, managing director of Thomas Weisel Partners. Some users think the company is holding the cash to make money on the interest, but it's a small enough amount — an estimated $10 million a quarter, tops — that it doesn't make a significant impact on eBay's bottom line. (If it hadn't taken a massive writeoff for its Skype purchase last year, eBay would have made more than $1 billion in net profit.) Instead, PayPal's move is likely an attempt to reduce fraudulent purchases by keeping money in de facto escrow until the purchase has been finalized. Sellers may not like it, but the alternative — PayPal letting sketchy transactions go through, and then recovering the money later — sounds worse.

(Photo by AP/Paul Sakuma)

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Valleywag-361423 Wed, 27 Feb 2008 13:40:43 PST Jordan Golson http://valleywag.com/index.php?op=postcommentfeed&postId=361423&view=rss&microfeed=true
<![CDATA[ New eBay CEO: Search first step to fixing eBay ]]> GoogleSearchKidding.jpgWhitman's out and the new guy in charge, John Donahoe, says step one to fixing eBay is fixing its internal search engine. "Our buyers tell us that we know you have unmatched selection, but we can't always find what we want," Donahoe told Bits. Unable to find what they want to buy using eBay's search, Donahoe's theory goes, these users go to Google instead. What Donahoe doesn't mention: eBay has been talking about improving its search for years.

This time, to improve results, eBay will integrate PayPal data — "data about what people actually purchased and bought," Donahoe said — into its search algorithm. How timely, since eBay has only owned PayPal for more than five years now.

Something needs to change. Check out the top result for a search on the term "Wii." Somehow I don't think eBay's earning a lot of revenue on listed items like this one.

http://valleywag.com/assets/resources/2008/01/TopWiiResult-thumb.jpg

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Valleywag-348918 Fri, 25 Jan 2008 09:34:53 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=348918&view=rss&microfeed=true
<![CDATA[ Facebook wants your credit card ]]> FBBidness.jpgFacebook is looking for platform developers to test a payments system, an administrator announced on the Facebook Developers forum. Details are scant, but it's more likely than not built on the micropayments software Facebook developed for its virtual gifts. (Which, by the way, is a brilliant Trojan horse strategy: Charge people a token amount for something that costs you nothing, and get their credit-card numbers while you're at it.) The good news for the rest of us is that the new payment system might mean we'll see some Facebook apps that are meant to do something besides show us ads while we goof off.

But don't get too excited. After all, even the Facebook-app advertising economy is scarcely developed. Most of the apps making money are ... advertising other apps. It's as if this were California in 1849 and you had people setting up picks-and-shovels advertising agencies before the picks-and-shovel merchants opened their doors. Online advertising works, obviously, but no one's hit on the right formula for Facebook apps yet.

Turning Facebook into a marketplace is another potential revenue stream for the site. As eBay learned with PayPal, it's not enough just to list goods; you have to provide the means to move cash and close the deal, too. Expect to see a ton of e-commerce apps — and a rash of alarmist articles predicting Amazon and eBay's doom. There's always a market for those.

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Valleywag-335430 Tue, 18 Dec 2007 15:01:58 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=335430&view=rss&microfeed=true
<![CDATA[ UK flack skewers big client eBay in press release ]]> Like thousands of people around the world right now, Mark Jackson is peeved at eBay about some purchase gone sour. A Nintendo DS Lite, to be precise. Jackson was so peeved that he sent an email to several U.K. press outlets, copying eBay and demanding a response. This is only notable because Jackson is a high-ranking executive at Hill and Knowlton. And eBay does business with Hill and Knowlton all around the world — but substantially cut its budget in the last month. Here's Jackson's screed — and more about its curious timing.

eBay flack's letter to eBay

eBay spokeswoman Shannon Stubo confirms that Hill and Knowlton still works for eBay, though not on as many projects as it did before last month, and never in the UK, where Jackson works. eBay, she notes, never authorized this particular press release. Jackson, however, was managing director of Hill and Knowlton's UK tech practice until recently, so it beggars belief that he wouldn't have known eBay was a client.

Was Jackson merely stupid? Or was he vindictive? Hill and Knowlton, after all, is the same firm which recently dissed the Entertainment Software Alliance, a videogame lobby group, shortly after the ESA spurned its advances.

Hill and Knowlton's San Francisco-based tech chief, Joe Paluska, didn't respond to a request for comment. But in a recent interview with a UK PR blog, Jackson had this to say for himself:

TWL: Just how big a penis do you need to run the UK corporate technologies practice at H&K?
MJ: Apparently it's not just about size; it seems experience is quite important too.
Good thing, because this is, as they say in London, quite a cockup. ]]>
Valleywag-334323 Fri, 14 Dec 2007 15:45:04 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=334323&view=rss&microfeed=true
<![CDATA[ PayPal Security Key not as secure as it could be ]]> paypalkey.pngEarlier this year PayPal introduced a security fob that generates a six-digit code every 30 seconds, meant as an additional layer of protection against online identity thieves. However, one user discovered a bug that makes the key useless in certain situations. By entering his valid PayPal login and password, answering a security question and entering ANY six-digit number, he can make a purchase. eBay and PayPal have been unable to reproduce the flaw, but Romero stands by his statement, claiming the key doesn't work as advertised. "For someone who's paid money for a Security Key and is thinking their wife or brother can't get into their account because they don't have the key fob ... they're not getting the security that they assume they have."

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Valleywag-327734 Wed, 28 Nov 2007 17:42:08 PST Jordan Golson http://valleywag.com/index.php?op=postcommentfeed&postId=327734&view=rss&microfeed=true
<![CDATA[ PayPal recycles six-year-old idea ]]> PayPalA former PayPal executive recently pointed out that PayPal, as a division of eBay, has swelled to 7,000 employees — vastly more than it ever had as an independent concern. "What do those people do?" he asked. The growth in headcount had not led to a concomitant increase in inventiveness. Take, for example, the news, breathlessly reported by TechCrunch, that PayPal would roll out a "virtual credit card" for shopping even at stores that don't take PayPal. This would be more impressive had PayPal not rolled out the same product six years ago.

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Valleywag-324657 Mon, 19 Nov 2007 16:51:54 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=324657&view=rss&microfeed=true
<![CDATA[ Is Peter Thiel Silicon Valley's godfather? ]]> Here's the real takeaway from Fortune's long-expected profile of the PayPal mafia: "Peter Thiel has a butler." The former PayPal CEO is living large in Pacific Heights. But he's hardly idle. With PayPal cofounder Max Levchin, masterminding a wide array of startups founded by some of his star hires at the payments company he sold to eBay in 2002 for $1.5 billion. He's now on the board of Facebook, with a stake worth hundreds of millions of dollars, and stakes in Yelp, LinkedIn, Slide, and others besides. He may not quite be the capo di tutti capi imagined by Fortune's photo editors — who cleverly staged a Godfather-inspired shoot, above — but he's created a gang that can run free from the rules of the traditional VC game. Sand Hill Road hates him for it. I say, more power to him — and the rest of his mafiosi. (Photo of Thiel and Levchin by Robyn Twomey/Fortune; Godfather still from IMDB)

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Valleywag-322852 Wed, 14 Nov 2007 14:12:38 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=322852&view=rss&microfeed=true
<![CDATA[ Bomb scare at eBay ]]> Boom!eBay's campus in Campbell, near San Jose, has reportedly been evacuated due to a suspicious package. No word if this is related to last year's still unsolved PayPal bombing. Have any more details? Please let us know.

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Valleywag-322737 Wed, 14 Nov 2007 11:38:19 PST Megan McCarthy http://valleywag.com/index.php?op=postcommentfeed&postId=322737&view=rss&microfeed=true
<![CDATA[ Max Levchin has more money, less sleep than you ]]> LevchinNYTimes.jpgSunday's New York Times profile of PayPal and Slide founder Max Levchin tackles the phenomena of serial entrepreneurs. What makes them start multiple companies after a multimillion-dollar IPO or sale? The short answer: Money, but not in the way that you think. Levchin talks about how Slide's exit needs to be more than the $1.5 billion PayPal received, plus inflation, for him to be pleased with the outcome. (Look no further than fellow PayPal Mafia membes Chad Hurley and Steve Chen, who sold YouTube for a PayPal-topping $1.65 billion, for another example of this behavior.) Netcape cofounder Marc Andreessen, who was interviewed for the article, points out the obvious in Silicon Valley: No one here really cares about money in the consumption sense, but everyone cares about having more than the other guy. San Francisco society blog SF Luxe begs entrepreneurs to become conspicuous in their consumption, and we'd like to agree. It's more fun for the rest of us.

The other secret? No one sleeps around here. Levchin offhandedly mentions his life without a company:

"I enjoy sitting on nice beaches and hanging out with my girlfriend and playing with my dog, but that's three hours a day," Mr. Levchin said. "What about the remaining 18 hours I'm awake?"
Unless Levchin has mastered the 30-hour day, we're counting a mere three hours reserved for sleep. Are we sure he's not a cyborg?

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Valleywag-316494 Mon, 29 Oct 2007 16:30:11 PDT Megan McCarthy http://valleywag.com/index.php?op=postcommentfeed&postId=316494&view=rss&microfeed=true
<![CDATA[ More PayPal Mafia mugshots ]]> Thanks to commenter yarbles, we were alerted to evidence of two more members of the PayPal Mafia posing, like YouTube founder Jawed Karim, in mafioso costumes. Pictured, above, Yelp cofounders Russell Simmons and Jeremy Stoppelman. (Stoppelman's the one with the fake mustache. At least, we hope it's fake.) Any more evidence out there? Join the gang.

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Valleywag-315778 Fri, 26 Oct 2007 15:46:11 PDT Megan McCarthy http://valleywag.com/index.php?op=postcommentfeed&postId=315778&view=rss&microfeed=true