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social networks
Why Facebook wants to spam your News Feed
Social networks have a lifecycle: They start with a small core of early adopters, swell as mainstream users get pulled in by their friends, and then see growth taper off as people get turned off by spam. That's why Friendster is forgotten and why MySpace is looking increasingly stagnant. The price for reaching an audience advertisers care about seems to be a site users can't stand. Facebook, however, isn't following the fashionable trend. More » -
online advertising
Why Facebook can't sell ads
Facebook has made a bold bet on being the next Google. The problem is that it may have made the wrong bet. The Wall Street Journal has taken tardy notice of Facebook's "engagement ads," first launched in August. They are not an easy sell; they require advertisers to come up with some compelling "action" for Facebook users to take, which will then be shared with their friends, and thus spread virally through the social network. And yet the chief way Facebook hopes to sell these ads is through an automated sign-up process. Facebook has a direct-sales team, but its top management lacks experience in managing large sales teams. Which may explain why MySpace, which has built a large salesforce by recruiting heavily from Yahoo, has 15.9 percent of the display-ad market, while Facebook has a mere 1.1 percent. (Chart by WSJ/ComScore) -
mysteries
Microsoft in the dark about Facebook's finances
Is Facebook making money? Losing money? One would think that investing $240 million in a company entitles one to answers to such questions. But one would be wrong. Microsoft executives are so in the dark about the social network's finances that they have taken to quizzing reporters for information, we hear. (Photoillustration by Richard Blakeley) -
breakdowns
Facebook's ad targeting badly misses the mark
Google and Yahoo target search ads based on mere keywords. How passé! Facebook's targeted ads, which draw on the personal information users enter into their profiles, are clearly the future, right? If only the company's engineers could competently write the code that targets those ads. A Facebook advertiser who has spent thousands of dollars on campaigns targeted by age and country says that the site's new reporting tools for advertisers have exposed a serious problem: Either the targeting routines are broken, or the reporting is completely off. An ad meant for U.K. teens went mostly to the U.S. and other European countries instead. A campaign meant to be placed in front of Irish users saw 1 in 14 ads go elsewhere. It's a poor reflection on Facebook COO Sheryl Sandberg, whose expertise in running Google's automated ad systems was touted as her main qualification for the job. Here are screenshots of some of the advertisers' reports: More » -
internet trends
The vanity Facebook ad
Facebook's vaunted ad-targeting system, the buy-your-own ad tool meant to menace Google's $20 billion-a-year monster money machine, has become a joke. What only Internet-industry insiders seem to realize: It allows such minutely detailed targeting that people are now using it as a timewasting trick to amuse their friends — or total strangers. Underemployed rich kid Sam Lessin — yes, the one whose investment-banker dad provided the stage set for Camp Cyprus's Internet-destroying seaside frolic — created an ad meant to target his girlfriend, Wall Street Journal reporter Jessica Vascellaro. Gizmodo, a gadget website, has had an intern hopeful targeting a Facebook ad at employees of Gawker Media, the publisher of both Gizmodo and Valleywag, for months. And now some fellow has started promoting his son's Twitter feed. More » -
deals
Facebook adds subpar search from Microsoft
Forget Facebook's controversial redesign. Users of the social network have something new to complain about: third-rate Web search, provided by Microsoft. The two moves are connected; when ad-hating CEO Mark Zuckerberg forced through the revamp of Facebook's profile pages, he bumped Microsoft-sold banners off of them. To make Microsoft whole, Facebook agreed to a search-advertising deal. You know it must burn Facebook's proud engineers — those who haven't left — to partner with an organization that has done nothing but lose market share for years. -
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quotable
Sheryl Sandberg on Facebook's business model
At a conference for magazine publishers, Facebook COO Sheryl Sandberg all but admitted her company still has no idea how it's going to make money, besides letting Microsoft broker ads for it. "We need to find a new model and new metrics," she told attendees at the American Magazine Conference. It's a classic move from the White House veteran's political background: If you're not winning by existing rules, move the goalposts. (Photo by Doug Goodman/AdAge) -
facebook
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free advice
3 ways Facebook could impress Madison Avenue
NEW YORK — Facebook is making a huge push during Advertising Week, an industrywide series of events for media buyers and publishers taking place now. Mark Zuckerberg's marketing minions bought a full-page ad in the program; sponsored sessions on Tuesday, Wednesday and Thursday mornings; and put Facebook COO Sheryl Sandberg on a panel. They're throwing a party Thursday night; Bob Marley's kid, Ziggy Marley, will be the entertainment. "We're finally sponsoring something!" I overhead one Facebook employee gush to another on Monday. It's all a big effort to reintroduce Facebook to the New York ad agencies after Zuckerberg botched last year's first try. More »
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online advertising
Interactive agency's favorite new model: free
Here's a new problem for the people running popular online properties like YouTube and Facebook to complain about: Ad agencies love using those sites to market their clients, but advertisers are beginning to realize they don't have to spend a dime to do so.Even when they do, the platform companies aren't the ones who see the profits. Lonelygirl15's creators, for example, make most of their money selling product placements in their videos. YouTube doesn't get any cut of that revenue. A top exec for a major interactive agency told me yesterday: "I keep telling my guys I"m going to do a contest next year to see who can come up with a media plan that costs $0, outside of our fees, of course." It shouldn't be too hard. Marketers create free Facebook pages for all kinds of brands. It's just as free to upload a YouTube video. And if an agency uploads one as clever as the above American Express ad, and its sequel, below, the agency won't need to pay anybody to promote it. More »



















