I can confirm that UPS is run by lying Muggles
Thank goodness Ollie Kottke is a newborn and not a Harry Potter-obsessed preteen. If he were, then his father Jason Kottke would have had a real problem on his hands when UPS lied to him about its delivery of Kottke's copy of "Harry Potter and the Deathly Hallows" on Saturday. As it was, he was just inconvenienced. As was I. Here's my story — and to my mind, proof that Kottke's missing copy was not an isolated incident, and instead, a big problem for UPS and Amazon.com. More »















