<![CDATA[Valleywag: Zune]]> http://cache.gawker.com/assets/base/img/thumbs140x140/valleywag.com.png <![CDATA[Valleywag: Zune]]> http://valleywag.com/tag/zune http://valleywag.com/tag/zune <![CDATA[ Lawrence ]]> If the Valley was like Hollywood, Hansup Yoon's story would have been the feel-good coming-of-age movie during Oscar season. Seriously, the kid makes a web forum and is able to make more money off Zune than Microsoft? Where's Sorkin on this? Lawrence, today's featured commenter, explains to those drinking the hatorade:

good story.

pure and simple at heart.

forums, adsense, and the rest is history - all done by a 15yr old for pennies.

to all the haters, shove it - and replicate it, if you're jealous

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Thu, 28 Aug 2008 16:40:00 PDT Alaska Miller http://valleywag.com/index.php?op=postcommentfeed&postId=5043278&view=rss&microfeed=true
<![CDATA[ Teenager pays for college with Zune chat site ]]> Turning a profit with your startup can't be all that hard. Just ask 15-year-old Hansup Yoon. He created a community discussion site called ZuneBoards in 2006 using free MyBBoard software, got 60,000 users, earned $1,000 a month from Google ads for a couple years, and then sold it for $62,000 this summer. "It is so easy to make money on the Internet," Yoon told the Boston Herald. "I only spent 30 minutes online a day on ZuneBoards."

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Thu, 28 Aug 2008 08:20:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5042686&view=rss&microfeed=true
<![CDATA[ We would submit that all tattoos are stupid, not just one of a Zune ]]> The man who had the Zune logo and "Welcome to the social" slogan" tattooed on his arm and back is getting the ink removed. [Real Dan Lyons]

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Fri, 25 Jul 2008 09:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5029145&view=rss&microfeed=true
<![CDATA[ A moment too Zune ]]> Robbie Bach, overseer of Microsoft's entertainment division, has been trotted out by PR to counter Apple's iPhone buzz. He trots out familiar numbers about Windows Mobile phones outselling the iPhone. (A challenge: try naming one.) And then he undermines his credibility by admitting to having four Zunes. [SFGate]

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Mon, 09 Jun 2008 09:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5014599&view=rss&microfeed=true
<![CDATA[ Zune no longer taking up valuable GameStop shelf space ]]> Microsoft's iPod imitator, the Zune, will no longer be sold at videogame and electronics retailer GameStop according to GameStop CFO David Carlson. They probably need that space for Grand Theft Auto IV, which has sold more copies in a few weeks than Microsoft's portable media player has sold since launch. [Digital Daily]

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Fri, 23 May 2008 14:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=393053&view=rss&microfeed=true
<![CDATA[ Microsoft says Zune won't filter your home videos, promise ]]> zune_blue_screen_of_death.jpgAfter news that NBC had asked Microsoft to develop content filtering technology to keep infringing files off the Zune spread like wildfire, Cesar Menendez, a Microsoft employee working on the Zune, said there was no agreement between the television network and the technology company to implement any such plan.
We think some folks in the industry were expressing hopes for how the entire industry, not just Microsoft, would come to look at content distribution, and some speculation has ensued.
In other words, a bit of wishful thinking on NBC's part.

Microsoft spokesman Adam Sohn did tell Saul Hansell, who wrote the original New York Times article, that the companies had agreed to research filtering technology. Meanwhile, while Zune users will have to pay for downloads of 30 Rock and The Office, iPhone users can watch those shows for free. In other words, still no good reason to buy a Zune. (Illustration by Guy K)

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Thu, 08 May 2008 10:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=388500&view=rss&microfeed=true
<![CDATA[ Microsoft's antipiracy protection may doom video Zune ]]> microsoft_zune.jpgPart of the deal between NBC and Microsoft to sell television shows to Zune owners is that Microsoft will attempt to build in antipiracy technology that keeps anything you might have downloaded through less than legitimate means off the device. In other words, you can say goodbye to trading MP3 files or videos with your friends on the Zune — instead, you'll have to use officially authorized sources to charge it up with content. How will the Zune know if the video you're trying to download to the device was downloaded illegally or, say, created by you? Until digital watermarking technology improves significantly, it won't, and even then, who knows. So for you lonely Zune owners, prepare to get even lonelier, because the second the company implements this "feature," it can kiss goodbye to what little market share it now enjoys. (Photo by AP/Ted S. Warren)

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Wed, 07 May 2008 14:40:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=388228&view=rss&microfeed=true
<![CDATA[ Lonely Zune owner reaches out on Craigslist ]]> While in the strictly platonic section of Craigslist, this anonymous Angeleno writes in a tone more suited to casual encounters, what with the desire to "rocket sweet tracks up each other's Zune slots" and the need for "a hearty and steadfast product." I'm willing to bet my Shuffle against your Zune the author is NBC's Jeff Zucker, and that he wasn't being ironic.

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Tue, 06 May 2008 17:40:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=387840&view=rss&microfeed=true
<![CDATA[ Jeff Zucker's Zune revenge ]]> What a ZuckerHaving dropped Apple's iTunes store in a dispute over pricing, NBC Universal will soon start selling downloads of TV shows like The Office and 30 Rock for its Zune media player. If NBC chief Jeff Zucker manages to scrape some sales out of Microsoft's handheld also-ran, it will be a miracle — and the surest proof yet that content, not hardware, is king. Don't hold your breath. Microsoft's Zune has always seemed like a parody of Apple's iPod. Want to buy songs? Well, first you buy "points" from Microsoft, which you can then exchange for music at some bizarre exchange rate. Nothing about its user interface seems quite right compared to Apple's polish. The system for TV shows is no better. Though Microsoft also makes the Xbox, shows downloaded to a Zune won't play on the videogame console unless you're adept at fiddling with cables. By going with Microsoft, Zucker is betting that technology doesn't matter, design doesn't matter, and market share doesn't matter. He must really believe in his prime-time lineup. (Photo via Fake Steve Ballmer)

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Tue, 06 May 2008 09:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=387606&view=rss&microfeed=true
<![CDATA[ Yahoo unloads music service on RealNetworks and MTV ]]> ymusic.jpgThe weekend saw the long-rumored sale of Yahoo's paid music service go through. Rhapsody America, a RealNetworks and MTV joint venture, purchased Yahoo Music Unlimited for an undisclosed fee, paidContent.org reports. Word has it Yahoo plans to supplant the service with a free, ad-supported service. To that end, it has purchased the maker of FoxyTunes, a plugin for the Firefox browser which searches for music online.

The irony here: Before partnering with RealNetworks, MTV ran a music service, Urge, in partnership with Microsoft — which is now trying to buy Yahoo. Timing is everything. We look forward to the introduction of purple Zunes.

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Mon, 04 Feb 2008 08:28:46 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=352254&view=rss&microfeed=true
<![CDATA[ Microsoft kills PlaysForSure quickly, music partners slowly ]]> playforsure.pngThe Web is deriding Microsoft's decision to rename PlaysForSure, its digital rights platform, as "Certified for Vista." It's actually a rare sign of intelligent life in Redmond's marketing cubes. PlaysForSure never spawned the hoped-for army of iTunes killers, and Microsoft itself created another format for its own Zune, kneecapping any stores foolish enough to adopt PlaysForSure.

In short, there's no loss of brand equity here for Microsoft. The new label suggests that devices and music stores are merely compatible with Windows — the real butter on Microsoft's bread. And even though the stores and players will likely work just as well with Windows XP, Microsoft has just tricked its music partners into giving free advertising to its newer, unloved operating system.

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Wed, 12 Dec 2007 17:20:07 PST Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=333206&view=rss&microfeed=true
<![CDATA[ Zune outselling iPod on Amazon ... but not in reality ]]> Photo by S BakerLook where baiting Apple fanboys gets you. Yesterday we noted that the top-selling digital music device on Amazon.com was not the iPod but Microsoft's Zune. Commenter deathbychichi made quick work of this assertion.

"Um, yeah, currently two Zunes in the top 25 electronics bestsellers on Amazon. Nine iPods." Deathbychici also points out that while Microsoft's heavily discounted $89 30GB model is currently outselling each of the various nine iPod models, different colors of the iPod Nano are outselling the regularly-priced Zune. Ouch.

(Photo by S Baker)

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Wed, 21 Nov 2007 14:06:57 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=325556&view=rss&microfeed=true
<![CDATA[ Zune outselling iPod on Amazon ]]> Photo by S BakerThe iPod, which along with the iPhone was to propel Apple's Wall Street value beyond even Google's, is not even the bestselling digital media player on Amazon.com. That laurel belongs to some Redmond, Washington-based company called Microsoft. Heard of it?

Yesterday morning, according to the almost certainly biased Puget Sound Business Journal, Microsoft's 30-gigabyte $134 Zune held the number one spot, followed by the iPod Nano and Apple's 80GB iPod. Leave it to Microsoft to blow the their chance at taking a bigger lead, though. Microsoft didn't manufacture enough 80GB Zunes and now they won't be availabe on Amazon until "early December." (Photo by S Baker)

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Tue, 20 Nov 2007 11:25:01 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=324860&view=rss&microfeed=true
<![CDATA[ Xbox mastermind wants to own Hollywood ]]> J Allard J Allard, VP of Microsoft's entertainment and devices devision and one of the gurus behind the Xbox and the Zune, has some crazy plans that he hopes will put Microsoft on top of entertainment — and it has nothing to do with discontinuing the brown Zune. In his ramblings to Saul Hansell of the New York Times Bits blog, he revealed he's looking to create an entertainment-distribution service that will do all the heavy lifting for content providers. Microsoft's online gaming service and the Zune's Internet interface are built on the same platform. The implication?

When it ties that same back-end service into cell phones — maybe those running Windows Mobile? — it would be capable of serving media to basically any device. With this distribution network, content providers would simply hand over Microsoft the source material, the way they send film reels to theaters, and Allard's division would be responsible for distributing it. The one problem with this idea? Hollywood trusts Microsoft about as far as it can throw it.

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Fri, 16 Nov 2007 16:42:29 PST Mary Jane Irwin http://valleywag.com/index.php?op=postcommentfeed&postId=323767&view=rss&microfeed=true
<![CDATA[ Why Zune won't outsell the iPod ]]> Zune 2Microsoft wants to buy Musiwave, a company specializing in mobile music services. The deal, among other things, would lay the foundation for a Zune wireless store, matching Apple's iTunes Store for Wi-Fi that lets iPhone and iPod Touch users download songs over the air. This copycat move is just one more sign of what's wrong with Microsoft's Zune strategy. It can't settle on one — so it just winds up latching onto whatever is the hot topic of the day. Here's what Microsoft should be doing instead of copying Apple.

Microsoft's Facebook-inspired Zune Social interface wasn't a bad idea — it was just poorly implemented. (Honestly, limiting users to three plays from a wirelessly shared song? That may be enough to know if you hate something, but not if you actually want to buy an album.) Microsoft should beef up the Zune with some serious music-recommending algorithms. It could create some form of lending library so those without subscriptions can borrow tracks or albums from friends for an extended period of time. That could gain it some converts. Copying Apple? All that gets Microsoft is users who want the iPod, but lamer, later, and costlier.

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Tue, 13 Nov 2007 14:45:31 PST Mary Jane Irwin http://valleywag.com/index.php?op=postcommentfeed&postId=322169&view=rss&microfeed=true
<![CDATA[ Microsoft has lots and lots of Zunes to sell -- or no one is buying ]]> Woot, a lot of ZunesWoot, the deal-a-day online retail site, offered first-generation Zunes for $150 in August — half price at the time. Then in September, Woot offered more Zunes, this time for $129. In October? $99. Are you seeing the pattern yet? Today, Woot is offering black or white Zunes for $150 $129 $99 $84.99. The Zune's price is falling faster than shares of Apple. After the jump, an excerpt from the product description that pretty much sums everything up.

Skeptics will say otherwise. They'll point out how Microsoft made way too many brown Zunes, and the glut of those unloved models has constipated their entire system. They'll drone on about the upcoming release of the Zune 2, and Microsoft's willingness to absorb any cost to grab a piece of the personal media market. They'll do anything but face the truth: that forces beyond our understanding are nudging us all toward Zune ownership, for reasons the human mind cannot begin to comprehend.
Incidentally, it's not uncommon for Woots to sell out within minutes of the offering. Woot seems to have plenty of Zunes on offer. They're still available 17 hours after going on sale. ]]>
Mon, 12 Nov 2007 16:26:11 PST Jordan Golson http://valleywag.com/index.php?op=postcommentfeed&postId=321838&view=rss&microfeed=true
<![CDATA[ If you're making money, you're not worth a damn ]]> West Campus renderingMicrosoft remains in high spirits after its Entertainment and Devices division, responsible for the Xbox and Zune, posted a profit last quarter. This division hasn't made it into the black in years. Papa Steve Ballmer is so proud, he's planning "an upscale campus" for the product group. No doubt Redmond hopes to spur these slackers' performance by making corporate rock stars like J Allard and Robbie Bach feel drunk with power. (Note to Ballmer: Don't take that literally. Actually including a bar may not boost productivity.) What message is Microsoft sending to its less troubled children? If you want nice things, start losing money.

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Thu, 08 Nov 2007 14:35:58 PST Mary Jane Irwin http://valleywag.com/index.php?op=postcommentfeed&postId=320587&view=rss&microfeed=true
<![CDATA[ First $150, then $129. Now, Woot, the deal-a-day ... ]]> First $150, then $129. Now, Woot, the deal-a-day online retail site, is selling the first-gen Zune for $99 to any suckers who overpaid the first two times. No refund this time either. [Woot]

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Sun, 14 Oct 2007 22:51:27 PDT Jordan Golson http://valleywag.com/index.php?op=postcommentfeed&postId=310708&view=rss&microfeed=true
<![CDATA[ Beating Apple requires big thinking, but not this big ]]> Universal control over MusicDoug Morris, head of Universal Music, the most powerful of the four major record-label groups, thinks he has a plan to reclaim the music industry from Apple, maker of the iPod and iTunes. There are scant details and the plan is in flux, but the basic idea, dubbed Total Music, is this: All of the studios will pool their content for online distribution and share in the revenue. The service will be a subscription subsidized by any form of provider: device manufacturers, music stores, cellphone carriers, whomever. The consumer doesn't have to pay for a music service because it's baked in, the music industry finally gets the revenue stream that they've been missing. But we're skeptical.


Not because Apple's position is unassailable. Not because the music studios are lethargic and notoriously bad at building technology — never mind technology that can reach every platform and device and properly share revenue amongst all artists and labels involved. There are more fundamental problems.

The first problem is thinking that consumers will see this as free and embrace it. Cell-phone carriers, Internet providers, and gadgetmakers are expected to bake the subsidy into the cost of what they are providing. The users, who haven't taken to paying for their own music subscriptions, will see this for what it is. Devices keep getting cheaper. Consumers won't pay extra for an MP3 player, particularly if they only want to play the music they already own. A $5 increase to a monthly cell-phone bill will clearly come across as an additional charge. Users are also likely to have more than one device or service with these additional fees attached. Won't they, inevitably, see this as the music industry double- or triple-dipping?

Secondly, the entire cost burden is placed on the providers. Morris hopes they'll happily accept this arrangement because they'll see the benefit of increased sales. But if every device and service can provide the offering, why would any one player see increased sales? They won't — just increased costs. Morris has proposed tacking on an extra $90 to the cost of a gadget. Microsoft may have caved to a smaller subsidy for its Zune, but no one will accept a $90 subsidy that gains them no advantage.

Morris's Total Music plan sounds like the all-encompassing strategy that the music industry should have had before Napster emerged nearly a decade ago. With a venture called Pressplay, now owned (ironically) by the reborn Napster, Universal has already tried its hand at digital music and failed. Morris has come up with a plan that benefits his industry, not the consumer and not the technology business. By thinking big, he's just made it clear how small his company's role in digital music is doomed to be.

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Fri, 12 Oct 2007 14:35:01 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=310436&view=rss&microfeed=true
<![CDATA[ What would a Facebook music store look like? ]]> Will Facebook go hog wild with music?Allfacebook.com is reporting a rumor that Facebook will take on Apple's dominant iTunes by introducing its own music store. Few details are provided, save that they are actively looking to hire someone to head the project and discussions with studios have been ongoing. Music applications such as iLike are popular on the social network, and digital music is a natural fit with the site's original college-kid demographic. But could Facebook really pull this off? At this point, we don't really know what a Facebook music store would be. We do know, however, what it's not.

Amazon.com has set the example of a Web-based store, unencumbered by annoying digital-rights-management software. By eschewing DRM, Amazon's downloads play well with any music gadget, including iPods. Would Facebook follow this model — or, like its photos, keep users' content locked into its website interface, playing music, say, on Facebook user profiles? The latter, however, would likely spark a user rebellion, if only because it might remind them too much of raucous MySpace profiles, which start blaring music the moment you load the page.

An obvious fear: Facebook's music store might draw users away from popular third-party Facebook applications like iLike and iMeem. But Facebook could instead design its store to work seamlessly with them, giving them access to an on-site store to close a sale instead of sending users off to iTunes or other stores, as they now must do.

One last option: Facebook might agree with Microsoft, the advertising partner with which it's negotiating the potential sale of a stake in the company, that subscriptions are the future of music.

Whatever Facebook decides on, one thing is sure: The site ensures a captive user base. If the Valley is swooning over Facebook's advertising potential, imagine the reaction when they add an e-commerce revenue stream.

What we do know is Facebook will not offer unrestricted file sharing. How do we know that? They've tried that before. Capitalizing on music sharing's popularity amongst its former core audience of college students, Facebook experimented with a peer-to-peer application called Wirehog in 2004. That legally questionable application has quietly faded into obscurity since Mark Zuckerberg opted for Wall Street and Valley acceptance and wealth over popularity with the college kids. Wise move. By following that path, he's ended up as even more of a rock star.

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Fri, 05 Oct 2007 14:06:43 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=307713&view=rss&microfeed=true
<![CDATA[ Zuned to failure ]]> Zune 2Microsoft's bullheaded foray into the music-player market, despite Apple's complete domination, seems as silly a proposition as entering the seemingly impenetrable videogame console business in November 2001. The only problem is that the success of Microsoft's Xbox is a fluke which owes much to Sony's missteps and runaway sales of Halo. The Zune, in all its redesigned glory, has no such killer app — just the same music, more or less, as Apple's iPod. And the Zune's main selling point?

Wireless sharing of music, a feature that was intentionally crippled when Microsoft first introduced it, and now rendered irrelevant by the spread of DRM-free music downloads. A music store redesign and the launch of a social network are hardly compelling reasons to purchase a Zune. And what would be a true marketplace differentiator, a subscription plan the likes of which Apple CEO Steve Jobs has said he has no plans to offer on the iPod, is tied up in legalities. If we were to adopt the Zune as a global currency, it'd be about as worthless as a ruble in the '90s.

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Thu, 04 Oct 2007 12:51:34 PDT Mary Jane Irwin http://valleywag.com/index.php?op=postcommentfeed&postId=307148&view=rss&microfeed=true
<![CDATA[ Pliant tech press corps bows before Microsoft's Zune ]]> Why, in this age of lightning-fast publishing, do members of prestigious national publications like the New York Times and the Wall Street Journal still agree to embargoes? Microsoft, it seems, has placed an embargo on its new Zune models, but Gizmodo already has photos, and the Silicon Alley Insider, too, has already scooped its much-larger business-news rivals, with reports that Microsoft will introduce new Zunes with flash-memory storage, competing with Apple's iPod Nano line. Jay Greene from BusinessWeek, Jeff Leeds, music reporter at the Times, and Nick Wingfield of the Journal, we hear, were among the reporters scribbling away at the Microsoft launch event in the Seattle area today. And what did they get in exchange for agreeing to sit on the news?


Why, some attendees were treated to one-on-one meetings with Microsoft chairman Bill Gates. We can only imagine what second prize was. Do readers care, though, if the reporters got face time with a billionaire — or that they had to wait a day to read this not very momentous news? "Usually they have embargoes for news people care about," said one reporter in attendance. Heard more news on the new Zune? Break the embargo and send it in.

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Tue, 02 Oct 2007 16:04:37 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=306363&view=rss&microfeed=true
<![CDATA[ Woot has even more Zunes to "give" away ... ]]> Woot has even more Zunes to "give" away at the bargain price of $129. Apparently the fire sale is to clear shelf space for a rumored Zune 2.0 — though at these prices, who will be left to buy the new version? [Woot]

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Fri, 21 Sep 2007 14:55:24 PDT Mary Jane Irwin http://valleywag.com/index.php?op=postcommentfeed&postId=302553&view=rss&microfeed=true
<![CDATA[ MTV's history of digital-music failure ]]> How long will it take the corporate suits at Viacom to realize that MTV Networks will never, ever, ever succeed in digital music? The latest move, folding MTV's Urge online music store into RealNetworks' Rhapsody service, is just another example of its fumbling. One could point out that MTV doesn't actually broadcast much in the way of music these days; to the extent it's holding onto its youth demographic, it's doing so with a TV schedule packed with reality shows and teen soap operas. Do its viewers even know that the "M" in "MTV" stands for "music"? But never mind that. The reality of MTV is a decade-long history of complete and utter failure in digital music. The timeline of missed opportunities, botched deals, and general cluelessness, after the jump:

  • November 1996 Yahoo and MTV announce the creation of UnfURLed, "the ultimate guide to music on the Web." The site is promised to launch in January 1997.
  • January 1997 UnfURLed does not launch.
  • July 1997 UnfURLed launches, six months late. The site later disappears, forgotten.
  • February 1999 Viacom acquires Imagine Radio, a service which lets users listen to preprogrammed music channels, or create their own. (If that sounds a lot like Last.fm or Pandora, that's because it was a lot like those sites.)
  • May 1999 Viacom acquires SonicNet, an online music-news and information site.
  • August 1999 Amid Internet fervor, Viacom creates the MTVi Group as a rollup of its Internet websites, hoping to take it public to cash in on the market for Internet stocks.
  • August 2000With an IPO off the boards, Viacom reorganizes MTVi, giving control over websites like MTV.com and VH1.com back to their respective cable channels.
  • 2001-2004 MTV does nothing interesting with Internet music for five years or so, as best we can tell.
  • April 2005 MTV launches Overdrive, a broadband "channel." MTV later brags about how many "video streams" Overdrive serves, not noticing the complete apathy with which music fans greet it.
  • July 2005 News Corp. swoops in and inks a deal to buy the parent company of MySpace. Viacom is widely reported to have been interested in buying MySpace, which gained popularity by embracing music on user profiles and getting bands to use the site to communicate with fans.
  • January 2006 Microsoft and MTV launch Urge, an online music store.
  • August 2006 Google and MTV announce an experimental deal to distribute videos over Google's AdSense network. The experiment, apparently a failure, dissolves quietly.
  • September 2006 Viacom CEO Tom Freston, a longtime MTV exec, is fired, reportedly for missing the chance to buy MySpace. Later that month, Microsoft knifes MTV in the back by announcing its Zune player and companion store, rendering Urge pointless.
  • August 2007 MTV merges Urge into RealNetworks' also-struggling Rhapsody music service.

Did I miss anything? Leave a comment below.

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Tue, 21 Aug 2007 10:30:04 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=291819&view=rss&microfeed=true
<![CDATA[ Salesforce.com's CEO Marc Benioff, giddy ... ]]> MarketWatch] ]]> Fri, 17 Aug 2007 07:14:09 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=290609&view=rss&microfeed=true <![CDATA[ Search share gained, credibility lost ]]> Windows Live Search Club
Compete, the website-measurement startup, announced that Microsoft had boosted its share of U.S. search queries by two-thirds from May to June. Microsoft's share is still small: It grew from 8.4 percent to 13.2 percent of the total market, largely at Google's expense. So how did it do it? The answer is simple: payola. Microsoft's Live Search Club offers prizes to search users. But other search engines have offered similar payoffs to spur traffic with far less dramatic results. Here's why Live Search Club is succeeding as a payola scheme — but failing as a business maneuver.

  • 1. Live Search Club is online gaming, not a reward for searches. Amazon.com's A9 used to provide a 1.57 percent discount on Amazon purchases if users made A9 their default search engine. Google offers random prizes to users who search through the Blingo.com site. Neither effort has provided substantial results. But Club Live has nothing to do with search: Instead, it runs online word games that generate automated search queries. Other programs rewarded fidelity to a search service; the Club just displays search results.
  • 2. The games can be gamed. Several sites are offering bots or macros that automatically generate points for Club members. So, not only are human members not utilizing the search queries, but it's not even clear that its users are even human.
  • 3. Free stuff = free users. Points earned through Live Search Club games can be redeemed for Microsoft products and swag. Prizes that normally cost hundreds of dollars can be had with a few hours effort, if that. That's one way to move Zune and Windows Vista units, anyway.

The payola scheme is transparent — and Microsoft's competitive advantage looks to be short-lived. Compete has already issued new results that subtract out the Live Search Club traffic. And industry insiders already understand that the results are not "real" search queries. The metrics firms will develop ways to factor out or block non-human bot and macro activity. If they can't, they'll simply eliminate all traffic deriving from Live Search Club.

And Microsoft appears to realize that its game was poorly designed. Vista, a pricey prize, has already been eliminated from the competition after Microsoft realized winners were reselling the licenses. Microsoft has also placed a cap on points earned per game.

Worst of all, the gaming venture has proved a distraction from Microsoft's real search gains. Factoring out the Live Search Club data, Microsoft's search share grew from 8.4 percent to 9.1 percent, a welcome increase after years of reverses. Instead, everyone's talking about how Microsoft tried — and failed — to game the search market.

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Tue, 17 Jul 2007 12:12:03 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=279377&view=rss&microfeed=true
<![CDATA[ The missing, but not missed, milestone announcement ]]> zune.jpgEarlier today, Valleywag pointed out that it's the perfect time to release bad news. But what if you want and need to release good news into the vacuum left in iPhone's wake? Scheduled to hit the one million unit milestone, Microsoft's Zune group is facing this very decision. With little over two days left in June, did they miss their projections, decide to skip an announcement entirely, or are they waiting to position their release squarely against the din of iPhone mania?

Microsoft made the projection of one million Zunes by the end of June around its November launch, and a month ago they reiterated that they were "on track." Accomplishing the milestone would be a feather in their cap so they'd certainly want to exploit the press value. But as Thursday wanes, the likelihood of a press release is evaporating. The near perfect projection, made almost eight months ago, would be suspicious anyway — "Has Microsoft been stuffing the channel?" An announcement today would have been somewhat preemptive (we're still around) and at the very least reassuring (hitting their goal three days early, whoopee!) An announcement tomorrow would be contrary, possibly providing some value, but ultimately futile. A Saturday announcement is merely too late, too close. So Microsoft is probably forced to swallow their good news for a later, more meaningful date — "Oh yeah, we accomplished that goal, that was a while ago. We were on target. This is the new Zune."

Otherwise, Microsoft's good news (if they did accomplish the goal) could look exactly like what Nick Denton suggests: burying the bad news. The Zune may be nearing a million units faster than the iPod, but the iPod has also advanced the music player industry to everyone's benefit over the last five years. The good news (a million units in less than 230 days) quickly looks like bad news if Apple announces they sold half a million iPhones over the weekend.

On second thought, maybe they should issue a press release tomorrow... just as the doors at Apple Stores begin to open.

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Thu, 28 Jun 2007 15:40:22 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=273377&view=rss&microfeed=true
<![CDATA[ Marketing effort or helping Apple with their recycling campaign? ]]> ipodbin.jpgTIM FAULKNER — One expects Microsoft to try every marketing tactic conceivable, especially if it seems hip and new, but can even the most loyal and deluded Zune marketers think this is an effective idea? Does anyone think these are not planted or that five or six dead iPods at the bottom of a three foot tall bin is even conveying the intended message? [Photo credit: fimoculous from Flickr.]

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Thu, 24 May 2007 10:15:09 PDT Tim Faulkner http://valleywag.com/index.php?op=postcommentfeed&postId=263311&view=rss&microfeed=true
<![CDATA[ Behind the deal: Microsoft's payment to Universal Music is not protection money ]]> Shakedown - ValleywagMicrosoft agreed to pay Universal Music over a dollar for each Zune it sells — and that's all the bloggers and commentators will report. But the New York Times, which broke this news, explains the payment is part of a deal in which Universal will license its music to Microsoft's new music download service.

Tech blogger Om Malik, for example, goes overboard in his commentary on the story, comparing Universal to the Mafia. "Any business that perceives its end customers as crooks and thieves should go the way of the a broken ice cream cone on a hot summer afternoon."

Please, Om, this is the New Wave — music companies demanding sweeter deals from more desperate media player makers. It's a Darwinian way to give good players — and by "good players" I mean "the iPod" — an advantage.

Microsoft Strikes Deal for Music [NY Times]
Microsoft, Zune & The Music Mafia [GigaOM]

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Thu, 09 Nov 2006 10:37:03 PST Nick Douglas http://valleywag.com/index.php?op=postcommentfeed&postId=213672&view=rss&microfeed=true
<![CDATA[ Steve isn't worried about Zune! No really! Honest! ]]> There are two ways to spin the media frenzy over Apple head Steve Jobs trashing Microsoft's forthcoming Zune media player in a Newsweek interview. ("I've seen the demonstrations," he said about the sharing feature. "It takes forever. By the time you've gone through all that, the girl's got up and left! You're much better off to take one of your earbuds out and put it in her ear. Then you're connected with about two feet of headphone cable.")

1. Methinks the lady doth protest too much.
2. Microsoft launches a huge marketing campaign just to get their product known. It takes Jobs one short interview to trash it all.

'Good for the Soul' [Newsweek]

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Fri, 20 Oct 2006 12:17:48 PDT Nick Douglas http://valleywag.com/index.php?op=postcommentfeed&postId=209114&view=rss&microfeed=true
<![CDATA[ Motherzuner: Microsoft's new player sounds dirty in Hebrew ]]> Zune - ValleywagThe Zune, Microsoft's soon-to-be-released media player, sounds like the Hebrew word for "fuck," says Infoworld.

Hebrew linguists are divided over Zune. Tsila Ratner, the head of Hebrew courses in the Department of Hebrew and Jewish Studies at University College London, says Zune is an unsuitable name for a product. However, Haggit Inbar-Littas, a 30-year veteran Hebrew teacher with the London Jewish Cultural Center, says while the name is "ridiculous" and close to the bad word, it's unlikely to be mistaken.

This won't hurt sales for the player (The "FCUK" label is popular, right?), but at least we all have a new curse word to use when our week-old Zunes break.

Microsoft Zune: No sweet tune in Hebrew [InfoWorld]

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Fri, 20 Oct 2006 08:14:31 PDT Nick Douglas http://valleywag.com/index.php?op=postcommentfeed&postId=209008&view=rss&microfeed=true
<![CDATA[ Doin' the TWiT: Pod it cast it rip it Zune it ]]> In this week's This Week in Tech podcast (possibly the world's most downloaded podcast), host Leo Laporte is joined by Patrick Norton (host of Digital Life TV), David Prager (from Digg founder Kevin Rose's second venture, Revision 3) and frequent guest Will Harris.

Tomorrow, Gottfried the Intern will fill you in on all the snark included in the podcast. Our favorite bit so far is when Harris references Microsoft exec J Allard's big Zune blooper: "We made sure it played mpg 4 cause it's a popular format people like to rip their dvds to." You go, piracy boy!

This Week in Tech [Official site]

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Mon, 25 Sep 2006 20:37:53 PDT Nick Douglas http://valleywag.com/index.php?op=postcommentfeed&postId=203168&view=rss&microfeed=true
<![CDATA[ Microsoftie screws up the official Zune message on video ]]> shoulder.jpg

The Gear Live gadget blog videotaped a preview of the Zune, Microsoft's would-be iPod killer. Blogger Andru Edwards also chatted with the Microsoft employee carrying the Zune, who says on video that Microsoft is "definitely" trying to make Zune a PlaysForSure product. That contradicts Microsoft's message on the Zune, which says that the player will not be part of the "PlaysForSure ecosystem" guaranteed to handle music and videos with Microsoft's branded Digital Rights Management. (Maybe that's good, since PFS devices can't play songs bought on iTunes.)

But after Edwards posted the video, he says, "we got a bit more information from Zune PR." That's industry parlance for "PR is mad that someone screwed up the official story." The flacks told Edwards that Microsoft is not officially planning to make Zune a PFS product. In other words, of course they want to make it PFS, but they're afraid they won't do it in time for launch.

Gear Live Exclusive: Hands-on With Microsoft Zune [Gear Live]

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Mon, 25 Sep 2006 17:25:59 PDT Nick Douglas http://valleywag.com/index.php?op=postcommentfeed&postId=203152&view=rss&microfeed=true