<![CDATA[Valleywag: John Donahoe]]> http://cache.gawker.com/assets/base/img/thumbs140x140/valleywag.com.png <![CDATA[Valleywag: John Donahoe]]> http://valleywag.com/tag/john donahoe http://valleywag.com/tag/john donahoe <![CDATA[ eBay demolishes "level playing field" for Buy.com ]]> On eBay, some merchants are now more equal than others. eBay signed up Buy.com to sell on the site with a special deal: no listing fees, a perk which has allowed Buy.com to litter the site with junk listings like a single AA battery — an offering that makes no economic sense under the rules that apply to other eBay sellers. That goes against the site's core principle of a "level playing field," reiterated here by founder Pierre Omidyar, in an interview with current CEO John Donahoe, just two months ago.

In the video, Omidyar talks about how retailers shouldn't be rewarded "by virtue of their stature outside the online community." And yet isn't that exactly what eBay has done for Buy.com? Donahoe is set to address eBay sellers in a keynote Friday morning at its annual eBay Live conference. How will he explain the Buy.com deal? It will surely take the very best corporate doublespeak — the sort that only a former management consultant can come up with.

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Tue, 17 Jun 2008 15:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=5017352&view=rss&microfeed=true
<![CDATA[ Tech's 10 worst-rated CEOs, according to their employees ]]> Benchmark-backed Glassdoor.com popped out of stealth mode as a site that lets users find out what employees think of their employers. As a part of the ratings, company CEO's get a grade. Some, such as Cisco's John T. Chambers and Apple's Steve Jobs fared very well — coming away with 93 percent and 95 percent approval ratings. Others, including Microsoft's Steve Ballmer and Yahoo CEO Jerry Yang, did not. The ten worst-rated CEO's and what employees told Glassdoor they think about them, below.

VeriSign chairman Jim Bidzos
An employee's advice to senior management:

Don't drag out the divestiture process in an effort to get a few extra bucks. And if you're going to kill the whole thing, be honest with employees about opportunities.

AMD chairman and CEO Hector Ruiz
An employee's advice to senior management:

AMD needs to go back to basics. What business is AMD in, who do you need onboard to lead the company in that business, who do you need that can create demand for the product, and what do the customers want? Ignore the "how" and focus on the "who." Stop treating employees like costs and more like assets. Threatening cubical hoteling and pushing the "do more with less" story is oppressive, not inspiring. The most marketable talent will leave first.

EMC CEO and chairman Joe Tucci
An employee's advice to senior management:

Senior management needs to respect its employees, listen to feedback and not bury its head in the sand as it relates to issues of sexism and lack of diversity. The culture continues to be predominantly young white men and this is largely because people hire who they know. "Breaking the glass ceiling" requires a lot of sacrifice! They will cite a few examples of high profile women, but these are the exception, not the rule. Work/life balance is not a priority in this company. Most of the highest ranking professional women in this organization are unmarried or do not have children. They need to recognize the need for more flexible work options that promote the importance of family. And most importantly, there need to be consequences for illegal and unethical behavior, regardless of who commits it! People cannot be protected from this. There are too many blind eyes turned when sexual harassment, illegal business practices, or other unethical acts occur.

Yahoo CEO Jerry Yang

An employee's advice to senior management:

Be more open to the workforce opinions. Be more humble. Be less political. Listen more, do more, and quickly.

eBay CEO John Donahoe
An employee's advice to senior management:

Streamline the process so people can focus more on getting their work done. Share more of the details of the vision for eBay and the competition of eBay.

Symantec CEO John Thompson
An employee's advice to senior management:

Open your eyes to how the actually successful companies are doing it. Use your talent pool and clear the way to innovate internally. Shift the focus from salesmanship to inherent quality. Build products that sell themselves rather than needing an aggresive sales cycle to move.


Hewlett-Packard chairman, president and CEO Mark Hurd

An employee's advice to senior management:

Stop screwing the employees. Stop reducing benefits every week. Stop saying you plan to invest in research and development when you are actually reducing everything except your bonuses. Start treating people as people. Get some moral fiber.


EDS chairman, president and CEO Ron Rittenmeyer

An employee's advice to senior management:

As I said above, either learn to trust the junior leadership you put into place or replace them. Set goals and then GET OUT OF THE WAY and allow the leadership the flexibility to execute to them. If they don't perform, release them. The micromanagement culture has to stop.

IBM chairman, president and CEO Sam Palmisano
An employee's advice to senior management:

One thing is missing though, an acceptance of the fact that there are "superstars" in the world, and that these superstars perform several orders of magnitude better than regular employees. What is missing within IBM is the ability to seek out, and nourish these superstars. Over time superstars will leave IBM because they will get much more recognition in other organizations. This has an impact on IBM's ability to deliver some things.

Microsoft CEO Steve Ballmer
An employee's advice to senior management:

There is a severe lack of leadership in the company. With so many things going on it takes executives too long to commit to business decisions and too long to pick up on competitive responses to disruptive technologies.Microsoft promotes based on 2 facets - technical knowledge and political saavy. What Microsoft does not promote based on is leadership ability, managerial ability or business saavy.

(Photo of Ballmer by AP/Sarbach)

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Thu, 12 Jun 2008 08:00:00 PDT Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=5015455&view=rss&microfeed=true
<![CDATA[ Your loss is eBay's gain ]]> ebay_john_donahoe.jpgIn today's quarterly earnings call, when asked how eBay's business would fare in the oncoming recession, CEO John Donahoe remarked that the company is "a place where you can turn assets into cash in seven to fourteen days." Good times are here again! (Photo AP/Douglas C. Pizac)

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Wed, 16 Apr 2008 18:00:00 PDT Jackson West http://valleywag.com/index.php?op=postcommentfeed&postId=380689&view=rss&microfeed=true
<![CDATA[ Everything but auctions boosts eBay's bottom line ]]> Recently anointed eBay CEO John Donahoe thumped his chest over the auction giant's first-quarter earnings. He praised a "diverse portfolio of businesses" as revenues jumped 24 percent to $2.19 billion and earnings rose 22 percent to $459.7 million. The problem: Younger businesses like Skype and PayPal aren't as profitable as eBay's core e-commerce business, which is why profit margins dropped. [WSJ]

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Wed, 16 Apr 2008 14:00:00 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=380624&view=rss&microfeed=true
<![CDATA[ Make money faster! eBay may dump ValueClick for its own affiliate program ]]> Under new CEO John Donahoe, eBay is moving to take its affiliate marketing in-house, a tipster tells us. The auction giant could dump ValueClick's Commission Junction, which currently pays website publishers to direct bidders to eBay's stores, for its own eBay Partner Network. The eBay website is already active, with what appears to be a login for beta testers. eBay Partner Network is also the name of a recently formed eBay subsidiary, according to an SEC filing. Amazon.com has long had its own affiliate-marketing subsidiary, which has turned into a venture to provide all kinds of services to startups. By farming out the work, eBay has lost both a cut of its sales and a chance to play in a field that's a fast-growing part of online advertising.

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Sun, 16 Mar 2008 17:08:33 PDT Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=368469&view=rss&microfeed=true
<![CDATA[ eBay boycott drives listings down 13 percent, accomplishing nothing ]]> DonahoeThumb.jpgSellers angry with new eBay CEO John Donahoe's policies have driven listings down 13 percent since February 18, according to measures taken by researchers. The boycotting sellers are angry about Donahoe's plans to charge them more after each item is sold and highlight listings for merchants with the highest customer-service ratings, while removing sellers' ability to rate buyers. eBay exec Jim Griffith told USA Today internal statistics show the boycott "has had no impact on our listings." Don't expect it to impact eBay policy, either. The new rules are meant to keep lucrative top merchants happy. And since eBay cut listing fees at the same time that it raised sales fees, any effect on the bottom line will be muted.

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Tue, 26 Feb 2008 13:20:25 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=360940&view=rss&microfeed=true
<![CDATA[ eBay sellers on fee changes: "DO NOT WANT" ]]> eBay plans to reduce the price sellers have to pay to list items and charge them more after each item is sold, new CEO John Donahoe told the Wall Street Journal yesterday. The auction site also plans to discount fees and highlight listings for merchants with the highest customer-service ratings. eBay sellers are angry about both changes. How angry? AuctionBytes told its readers to call in and leave messages expressing their wrath. Here's a clip with the best minute and half of the full nine minutes of ranting. (Photo by Piez)

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Thu, 31 Jan 2008 09:12:58 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=351029&view=rss&microfeed=true
<![CDATA[ New eBay CEO John Donahoe made his first ... ]]> New eBay CEO John Donahoe made his first move today: eBay will reduce the price sellers have to pay to list items for sale on the site and charge them more after each item is sold. Additionally, the auction site will discount fees and highlight listings for merchants with the highest customer-service ratings. [WSJ]

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Wed, 30 Jan 2008 10:32:52 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=350665&view=rss&microfeed=true
<![CDATA[ eBay kind of, maybe, finally considering a Skype sale ]]> DonahoeThumb.jpgAsked whether eBay would sell PayPal or Skype, new eBay CEO John Donahoe denied any chance of a PayPal sale but said the company planned to "test the synergies" resulting from the Skype integration. The questioner, Fortune's Adam Lashinsky, later told SAI that Donahoe's answer meant he would give Skype a year "to show synergies with eBay" before selling it. Odds are it'll happen. In October, eBay took a $1.4 billion asset-impairment charge on the company it purchased for $2.5 billion in 2005.

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Wed, 30 Jan 2008 09:47:31 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=350518&view=rss&microfeed=true
<![CDATA[ Is John Donahoe worth $25 million? ]]> John DonahoeeBay's new CEO, John Donahoe, got a hefty payoff just for taking the job. Docu-Drama reports that his total take comes to $25 million, including a $15 million "promotion bonus" in the form of options and restricted stock. Then there's outgoing CEO Meg Whitman, who made a half-billion dollars in stock sales over her tenure, including $100 million in the past 5 months. Whitman gets free office space and secretarial services, and as a special advisor, she stays on the payroll — which means her options will continue to vest. Handy, considering so many of them are underwater.

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Tue, 29 Jan 2008 14:50:53 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=350357&view=rss&microfeed=true
<![CDATA[ New eBay CEO: Search first step to fixing eBay ]]> GoogleSearchKidding.jpgWhitman's out and the new guy in charge, John Donahoe, says step one to fixing eBay is fixing its internal search engine. "Our buyers tell us that we know you have unmatched selection, but we can't always find what we want," Donahoe told Bits. Unable to find what they want to buy using eBay's search, Donahoe's theory goes, these users go to Google instead. What Donahoe doesn't mention: eBay has been talking about improving its search for years.

This time, to improve results, eBay will integrate PayPal data — "data about what people actually purchased and bought," Donahoe said — into its search algorithm. How timely, since eBay has only owned PayPal for more than five years now.

Something needs to change. Check out the top result for a search on the term "Wii." Somehow I don't think eBay's earning a lot of revenue on listed items like this one.

http://valleywag.com/assets/resources/2008/01/TopWiiResult-thumb.jpg

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Fri, 25 Jan 2008 09:34:53 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=348918&view=rss&microfeed=true
<![CDATA[ Next eBay CEO chosen by process of elimination ]]> eBay CEO Meg Whitman could announce plans to retire as soon as today's earnings call. The most likely candidate to replace her? Consensus suggests auctions chief John Donahoe. But how'd that happen? A quick look at other viable contenders shows Donahoe's candidacy owes much to the process of elimination. Here's how the discarded contenders stack up.

JeffJordan.jpgCandidate: Jeff Jordan
Resume: Former Disney exec.
Credentials: Came in with Whitman. Ran PayPal and eBay's North American operations.
Why it won't happen: Jordan got the ax 18 months ago, after blame settled on his shoulders for an eBay slowdown three years ago. Now he runs OpenTable.

BillCobb.jpgCandidate: Bill Cobb
Resume: Former PepsiCo exec.
Credentials: When Cobb got the gig of president of eBay North America, Whitman made it known he'd eventually compete for her job.
Why it won't happen: Not too long ago, Cobb lowered listing fees, flooding the eBay market with cheap goods. This slowed the auction giant's growth and lead some analysts to call for the company to embrace the role of "value" stock. That's not what eBay's board or shareholders want. Also, Cobb already reports to Donahoe.

RajivDutta.jpgCandidate: Rajiv Dhutta
Resume: Head of worldwide sales for semiconductor firm KLA-Tencor.
Credentials: Former CFO and head of strategy now runs the PayPal division.
Why it won't happen: He also used to run Skype after championing its acquisition. So that's that.

(Photo by liewcf)

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Wed, 23 Jan 2008 09:47:30 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=347919&view=rss&microfeed=true
<![CDATA[ Exit Meg Whitman ]]> Meg Whitman, at the top too longAt last, eBay CEO Meg Whitman is preparing to leave, the Wall Street Journal reports. It's about time, and even Whitman would agree, having said that no one should stay CEO of a company for more than 10 years. That deadline comes in March, and Tuesday's earnings call are as good a time to tell shareholders as any. Her likely replacement, John Donahoe, won't be much of a change: If he is tapped as CEO, power will be ceremoniously transferred one ex-management consultant to another. Is it any wonder eBay is bleeding risktakers and creative talent?

Whitman's reign can be roughly divided into two parts: 1998-2005, and 2005-2008. Her first seven years were lucky indeed. eBay was one of the few companies to weather the bust well. Its purchase of PayPal in 2002 turbocharged its growth, allowing it to extract fees from sellers not only when they sold their goods, but also when they collected the money.

But since then — a period which coincides with Donahoe's tenure at the company — eBay has struggled. Google's inexpensive search adsincreasingly provided a new kind of competition; while Whitman fumbled around trying to respond to that threat, Jeff Bezos lured away some of her top merchants to a revitalized Amazon.com. In most of Asia, eBay still has little market share. And buying Skype, as many predicted from the start, proved a costly distraction.

A revision to Whitman's Law: CEOs should only stay seven years, max. With all the troubles Donahoe has either inherited from Whitman, or made from himself, he'll be lucky to stay half that long.

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Mon, 21 Jan 2008 22:15:11 PST Owen Thomas http://valleywag.com/index.php?op=postcommentfeed&postId=347394&view=rss&microfeed=true
<![CDATA[ Meg Whitman watches Amazon pass eBay over the holidays ]]> For the first holiday season ever, more Americans visited Amazon.com than eBay last December, the New York Times reports, citing numbers from Nielsen. eBay still trumped Amazon in time spent, or "engagement," and total pageviews — all of that auction-watching, you know. And it's important to remember that traffic without transactions doesn't do either site any good. But the news can't be a comfort the eBay CEO Meg Whitman, here pictured with Mitt Romney (far left) and some guy.

Ever since the Skype acquisition officially went sour, Whitman has faced increased pressure to step down from her post. Analysts have begun to push for eBay marketplaces exec John Donahoe's ascension.

It's got to be unsettling, Meg. Maybe some comfort food would help? We know a great place just across the street.

(Photo by jurvetson)

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Tue, 15 Jan 2008 13:00:29 PST Nicholas Carlson http://valleywag.com/index.php?op=postcommentfeed&postId=345161&view=rss&microfeed=true