Tim the IT Guy
Sooner or later we need to slam shut the door on technical have-nots. Pew Research found that
nearly half of adults surveyed need help setting up computers and cell phones. Ars Technica
notes what follows: Kids are always fixing their parents' PCs. But they don't take these insights to the logical conclusion: It's time to fire the IT support team.
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Tim the IT Guy
Who pays attention to unions anymore? A bunch of carpenters picket your office because of a grievance with a contractor who works for the facilities department of the company on the floor below you. They might as well stencil WE ARE POWERLESS on their placards. But a couple of Los Angeles traffic engineers who work for that city's Automated Traffic Surveillance Center found a way to make "strike" an active verb again: They
disabled four traffic lights at major intersections a couple of hours before a job action. The red-light gridlock lasted four days until the
PHBs figured out how to reprogram things. Gabriel Murillo, 39, and Kartik Patel, 36 admitted to felony hacking as part of a plea bargain. I'm sure it sucked for commuters, but at least they didn't turn all the lights green.
(Photo by AP/Nam Y. Huh)
Tim the IT Guy
It's a verified bug:
PDF files can be used to take over your PC. Adobe's mistake was adding support for ever-sloppy JavaScript inside the once-benign PDF format. Core Security, the company that outed the vulnerability, says, "An attacker could put malicious code in JavaScript embedded in a PDF and [...] could manipulate the program's memory allocation pattern and trigger the vulnerability to execute arbitrary code with the privileges of the user." Great. I can hardly wait to reinstall Paul's PC after he pretends to read another of those ethics-in-journalism PDFs.
Tim the IT Guy
Call it Company (Red). Michael Dell is asking employees at his computer maker to
take five unpaid days off and thus help the company trim costs instead of slashing jobs. Extorting your people by suggesting they take a small hit now as opposed to a larger hit later on isn't particularly original. “We’ve seen a slowdown in spending,” says a Dell spokesbot, “but the primary reason is to ... to better position Dell for long-term competitiveness.” That makes no sense: Skimping on five days of payroll may temporarily give the company's bank account a fillip, but it doesn't change its permanent cost structure. Then again, maybe Dell's strategy is to drive away employees who are capable of doing math.
commenter of the day
Our house sysadmin, Tim the IT Guy,
had the best take on Twitter CEO's Ev Williams open call for a wannabe-CEO assistant:
You're all missing the point: take the job and then write a book in 18 months - call it the Web 2.0 version of "The Devil Wears Prada."
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Tim the IT Guy
I'm a liar. So are you. The funny part is, we all know it. A new
study by Cisco just confirms it. The 10-word version: "Everyone breaks published security policy to get their job done." None of this is a surprise to your IT department. We long for the day we can punish problem users for violating the pages of acceptable-use policies they signed but never read their first day on the job. Please, please, please just let us ban one guy from the network —
pour encourager les autres, as Voltaire said.
Tim the IT Guy
Hooray —
another zero-day patch! The financial sky is falling! The only good news is I'm used to hedge fund managers throwing themselves out the windows. If you're as familiar with zero-day patches as collateralized debt obligations, let me explain the difference to an IT guy. A CDO means I'm fired. A zero-day patch means I'm working. All weekend.
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Tim the IT Guy
There are ways to
kill projects you don't want to work on without saying no. You can give the project "death by price tag," as did Alaska's state IT guys when ordered to produce evidence that could only hurt their home state's image. Examining one state employee's inbox for emails sent to Sarah Palin's husband, Todd, would take six hours, they told the Associated Press, which asked for the emails under public-records laws. Multiply that by 16,000 employees, at $73.87 an hour, and you get $15,364,960. It's the kind of math that will only fool a journalist, not an IT guy who's familiar with Sarbanes-Oxley requirements, SMTP logs, and journaling file systems. By the time the media figures out what it should really cost, the election will be over. But think twice, guys.
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