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Cisco employees: are you happy?

AP050803012447.jpgA tipster sent us this year's Cisco employee survey. It's 55 questions of "strongly disagree / disagree / neither agree nor disagree / agree / strongly agree / don't know" goodness. Strictly speaking, employees aren't "required" to fill out the survey, but they are strongly encouraged to do so. Welcome to the Fortune 500. If my boss sent me this nonsense, I'd circle "don't know" for every question.

1 In the last 12 months, I was able to take advantage of opportunities to enhance my skills. 2 In my work group, I feel comfortable expressing a different point of view. 3 I have confidence that Cisco takes ethical business concerns seriously. 4 I intend to work for Cisco for at least the next 12 months. 5 My work group cooperates with other work groups to achieve business objectives.

6 I have effective methods of providing feedback to my supervisor.
7 I like the kind of work I do.
8 When I do an excellent job, my accomplishments are recognized.
9 The people in my work group cooperate to get the job done.
10 My work group uses the Cisco Pulse Survey feedback to make improvements.

11 My manager treats everyone in my work group fairly.
12 My work group has increased its productivity in the past 12 months.
13 My work group has improved the quality of its products/services in the past 12 months.
14 At Cisco, employees can voice their opinions without fear of retribution.
15 My work group is achieving operational process excellence.

16 In Cisco people are rewarded according to their job performance and accomplishments.
17 I have the authority to make decisions that improve the quality of my work.
18 I have the authority to take actions to meet customer success.
19 I would recommend Cisco as a good place to work.
20 I can see a clear link between my work and Cisco's objectives.

21 Cisco is honest and open in its communications to employees.
22 I would encourage talented people to join Cisco.
23 I am proud to work for Cisco.
24 I know what skills I will need in the future to be a valuable contributor in Cisco.
25 There is a climate of trust within Cisco.

26 I would recommend my work group as a good place to work.
27 Teamwork and Collaboration is common practice at Cisco.
28 Cisco is very well run.
29 Cisco promotes the most qualified people.
30 If I have an ethics concern or question, I know where to go to report it.

31 My work group has a climate in which diverse perspectives are valued.
32 My manager supports my efforts to manage my work and personal life.
33 I can get the information I need to do my job.
34 I receive ongoing feedback that helps me improve my performance.
35 The rewards for achieving the results expected of me are worth the effort.

36 My work group looks for ways to change processes to improve productivity.
37 In the last 12 months, I have had a meaningful career development discussion with my manager.
38 My job provides me with an appropriate amount of challenge.
39 I understand Cisco's strategy to achieve business results.
40 Cisco's focus on process increases productivity and helps drive growth.

41 Processes and procedures allow me to effectively meet my customers' needs.
42 I look forward to a long term career at Cisco.
43 Working here makes me want to do the best work I can.
44 Taking everything into account, I would say this is a great place to work.
45 I am confident that Cisco will continue to lead the networking industry.

46 My manager supports development rotations (sharing talent) to and from our work group.
47 Overall, I feel that my career goals can be met at Cisco.
48 We have fun in my work group.
49 I know what resources are available to help me develop new skills.
50 I am given a real opportunity to improve my skills at Cisco.

51 I am satisfied with my opportunities to get a better job at Cisco.
52 Cisco's senior leadership team is effective at communicating our strategy and culture.
53 I am confident in the senior leadership team's ability to implement our strategy.
54 I believe in Cisco.s strategy for developing the future of networking.
55 I value how Cisco's Corporate Social Responsibility (e.g. Networking Academy, 21st Century Schools, Cisco Foundation, Civic Councils, Community programs, etc.) positively impacts the way Cisco is perceived in the community

5:15 PM on Mon Mar 10 2008
By Jordan Golson
2,390 views
8 comments

Comments

  • Reminds me of a similar "survey" at one company. I didn't even bother to respond, as it was so insulting and stupid.

    Cisco is a crappy place to work anyway....

  • Makes me wonder if the surveys require a name on them? If so, with questions like that, expect totally worthless results. If not, could have some fun : )

    Unless they're playing games with randomised question order or something - rearrange the questions differently for each person, then you can track response even without a name. Very sneaky but it happens. Here's how to spot it: Did you receive the survey directly in your pigeonhole (or inbox), or were they passed out randomly at a meeting or something? If the former, be care to confirm with neighbours they're identical ... and check with your neighbour every time if it's email!

    Hope the tipster checked before sending in his!

  • In fact having just run the survey through a crude anti-canary trap program I happen to have, it highlighted the missing fullstop on the last line and capitalisation of Collaboration in question 27 .. the missing fullstop is probably a copy/paste error since it's right at the end, and Collaboration could be capitalised for some sort of misguided emphasis .. but that is exactly the kind of thing that canary trap systems do, so look out people! : )

  • Jordan Golson : Valleywag :: Keith Bishop : Wernham Hogg

  • This is the same generic survey that most companies have to administer to get on all the fortune lists. most admired company, best place to work, etc...

  • Has no one worked at a real company before? Companies big and small do this stuff all the time, and it's often administered by a consulting firm. I love how it's posted here as if it's some piece of confidential company info.

    You don't sign it, it isn't required, and they calibrate for people who answer "I don't know" for every question rather than simply throwing it away.

  • @eth0: That's a bit paranoid. These things are done by outside companies that just report back the results, not the individual responses.

    That said, it's another way companies that have no clue choose to deal with unhappy workers. Maybe the next thing they'll do is administer Myers-Briggs tests to everyone.

  • @dalejo: Yeah, I think it's a bit of a stretch for an HR survey at Cisco to pull that kind of trick but it does happen all the time, ask anyone in the security industry. I know for a fact Apple does it with some things and HP plays a lot of games as well.

    I was just trying to tell people to be careful when forwarding these things, especially when forwarding insider information.

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